Jan 2022 – Apr 2022 · 3 mos · Pune Division, Maharashtra, India · Remote

• Working on four phases of Recruitment process Preparation, Sourcing, Screening, Selecting.
• Knowledge on UAS Tax Like C2C,1099,W2
• Getting the requirement from Client and sourcing for matched candidate from Monster portal & communicating with them.

Oct 2017 – Apr 2019 · 1 yr 6 mos · Pune District, Maharashtra, India · On-site

• Roles & Responsibility
• Analyzing the requirements & preparing test documentation for the same.
• Involved in the requirement study, design and development of the test cases.
• Review of Test Cases/Test Document.
• Troubleshooting and solving existing problems for software as well as hardware modules.
• Working with Cross functional teams.
• Test Execution of system test suite.
• Managed Defect tracking and reporting
• Preparing Test Report.
• Create Weekly status reports and attend status meetings on weekly basis with t h e Manager.
• Working as part of Agile team and participate in daily stand up & review meetings.
• Thoroughly involved in Testing Process and Team handling.

May 2016 – Jan 2017 · 8 mos · India · On-site

• Initiative of team process improvement and services improvement
• Ensure to follow Technical Change Management Procedure when there are any change requests
• Develop in-depth Product Knowledge in order to resolve customer questions and issues
• Providing advanced technical troubleshooting of hardware & software issues including root-cause analysis
• Support Office 2016, Office 365, Adobe suits, Sophos encryption/ virus removal, POS card readers
• Manage printers and print servers, mobile device support, iPhones, blackberry, surface pro, iPad.
• Ensure escalated service requests & SLA’s are handled on time.
• Manage Microsoft Deployment tool (MDT/SCCM) imaging for Desktop, surface pro, laptops, patching
• Lead Incident, Problem, and Change Management processes/ Account lockouts
• Setup audio visual equipment, including projectors and microphones across linked conference rooms.
• Assists in developing user documentation/installation procedures
• Updating inventory records via IT Asset management system
• Providing Telecom and Conference Room support
• Assisted with implementation of Windows Update Services server which greatly reduced
• administrator overhead for routine patching and security analysis duties