Jan 2016 – Dec 2016 · 11 mos · Palo Alto, CA

Sep 2013 – Dec 2013 · 3 mos · Greater Chicago Area

• Achieved $1.1 million in revenue by creating and executing a participant communication plan, resulting in a 15% increase over 2013
• Managed and updated daily and weekly reports to track the campaign
• Built relationships with participants, donors and sponsors by providing excellent customer service when solving their problems
• Collaborated with a special events management company and other departments within RIC, such as advancement, operations, marketing and human resources, to ensure a successful and safe event

Apr 2013 – Dec 2015 · 2 yrs 8 mos · Greater Chicago Area

• Associate Director – Events & Stewardship, Tour de Cure
• Grew the Chicagoland Tour de Cure by 75% financially from $456,000 to $800,000+ in 2 years by utilizing consultative sales techniques
• Directed the development, recruitment and management of the Executive Leadership Committee
• Developed, maintained and forecasted event budget – using less than 13% of gross profits for all expenses
• Created individual, customized growth strategies with C-level executives for top accounts to enhance our partnerships
• Collaborated with the Special Events Director and Executive Director on cultivation priorities and strategies by analyzing donor data
• Hired, managed and developed two staff members and several interns
• Manager – Events & Stewardship, Tour de Cure
• Utilized strategic partnerships and B2B relationships to generate warm leads, which produced $400,000+ in new income
• Managed full life-cycle of accounts from generating prospects to maintaining a fully emerged partnership
• Analyzed and monitored data reports on a daily, and weekly, basis to optimize profits and accurately forecast revenue and accounts
• Organized all logistics for main event and surrounding events including obtaining bids, securing catering, tenting, venues, sound, audio/visual, signage, medical support, permitting and moving & storage
• Planned and produced marketing initiatives, ideas and content for email, print and social media collateral
• Assisted our PR company to pitch digital, print and media stories, prepare interviewees and communicate key points of interest
• Earned the MAP Organizational Effectiveness Award & Highest Percentage Revenue Growth for the Chicago chapter in 2014
• Logistics & Fundraising Coordinator, Tour de Cure
• Supported the Tour Manager, as well as individual accounts via email, hard letter mailings and phone calls, generating increased income and participant recruitment
• Directed logistical components for event day, working with local police and jurisdictions

Aug 2012 – Mar 2013 · 7 mos · Greater Chicago Area

• Recruited employees by attending job fairs, posting positions on internal & external job boards and following up on employee referrals
• Executed full recruitment life-cycle, from screening resumes to on-boarding new hires
• Increased employee relations programs and initiatives by 33% in 6 months to boost moral by implementing new initiatives and activities
• Assisted accounting in payroll duties, time and attendance and ADP support
• Supported 300 employees by maintaining files, exercising HIPAA regulations and assisting with benefits administration

Dec 2011 – Aug 2012 · 8 mos · San Francisco Bay Area

• Human Resources/ Administrative Coordinator, Hotel Vitale (12/11 – 8/12)
• Administrative Assistant to three executives, while acting as liaison between employees and these executives
• Facilitated on-boarding and off-boarding procedures, including creating a New Hire packet
• Exercised complete confidentiality when working with employees or their personal files
• Developed and executed employee relations programs and events for Employee Recognition week
• Supported over 200 employees with processing time off requests, benefits administration, payroll discrepancies and comp stays
• Front Desk Host, Wild Palms (7/06 – 12/11)
• Oversaw 200 guestrooms while maintaining my normal duties as concierge and facilitating check-in and check-out procedures
• Exercised impeccable customer service at all times, especially when processing reservations received via in-person, telephone and fax
• Worked with the Regional Team to conduct employee audits for 6 hotels

Apr 2011 – Oct 2011 · 6 mos · San Luis Obispo County, California, United States

• Worked with Elite Athlete’s, VIP’s, social media accounts, and media outlets to increase exposure and strengthen relationships
• Maintained a “Can Do” attitude while working several hours a day, for several consecutive days on internationally known events such as the Wildflower Triathlon, Alcatraz Traithlon and Nike Women’s Marathon
• Increased registration numbers by re-activating the Ambassador program, creating events on Facebook and EventBrite, attending expo’s, and making personal contact with 1,000 clubs, gyms, and businesses, including designing 30-stop mobile promotions tour
• Utilized cold calling techniques to contact alumni, parents, and friends to raise money for various funds on campus

Mar 2010 – Apr 2011 · 1 yr 1 mo · San Luis Obispo County, California, United States

• Aided over 40 professors on a daily basis and with evaluation packet assembly
• Answered phones, emails, and questions from perspective, new and current students, and parents
• Organized over 30 student senior projects for the Mechanical Engineering Senior Project Expo (Ordered food for over 300 people and oversaw set-up, tear down, and organization of the event)
• Ordered supplies for professors and the office, as well as assisted supervisors in daily projects

Jan 2006 – Jan 2010 · 4 yrs · Sunnyvale, CA

• Oversaw 200 guestrooms when no managers were present by acting as concierge and facilitating check-in and check out procedures
• Exercised impeccable customer service at all times, especially when processed reservations received via fax or telephone
• Worked with the Regional Team to conduct employee audits for 6 hotels and over 200 employees