Apr 2018 – Feb 2026 · 7 yrs 10 mos · Remote · Remote

• Achieved top monthly recurring revenue (MRR) sales producer status for 2022, 2023, and 2024.
• Closed over $330,000 in net new MRR in 2024 against a target of $165,000.
• Developed and executed a comprehensive multi-channel sales enablement strategy, incorporating trade shows, digital marketing, webinars, podcasts, and strategic partnerships to enhance brand recognition and drive revenue for IT By Design.
• Managed vendor alliances effectively, onboarding new partners and nurturing existing relationships to drive revenue growth, introduce new services, and improve partner experiences.
• Partnered with organizations to create joint messaging and competitive positioning and coordinated press/analyst materials while driving sales enablement and creating demand-generation campaigns to expand market reach.
• Directed digital marketing efforts across Facebook, LinkedIn, Google, and Bing, managing budgets and utilizing strategic planning, targeting, and messaging to boost brand visibility and customer engagement.
• Led a team in identifying, implementing, and deploying an employee recognition and reward platform, significantly increasing employee engagement and retention rates.

Mar 2016 – Nov 2024 · 8 yrs 8 mos · Cary, NC

• Successfully lead the Home Owners Association (HOA) Board of Directors, demonstrating exceptional leadership, communication, and interpersonal skills.
• Act as the primary interface with the HOA Management company, ensuring effective communication and collaboration to deliver high-quality services to the community.
• Demonstrate extensive knowledge about the community's governing documents and by-laws, providing valuable guidance and support to the Board of Directors and community members.
• Lead community and association meetings with confidence and professionalism, handling all responsibilities such as calling the meeting to order, announcing the agenda, and ensuring adherence, maintaining attendee order and decorum, proposing questions, calling for votes and announcing the results, and recognizing others to speak on the floor.
• Effectively manage meeting logistics, including scheduling, venue setup, and agenda development, resulting in productive and efficient meetings that achieved their intended objectives.
• Foster a collaborative and inclusive meeting environment, engaging community members and soliciting their input and feedback on key issues and decisions.
• Develop and maintain positive relationships with community members, stakeholders, and other external parties, serving as a trusted and respected representative of the HOA.
• Demonstrate a strong commitment to transparency and accountability, ensuring that all actions and decisions were made in the best interests of the community and in compliance with all relevant laws and regulations.
• Utilize strong analytical and problem-solving skills to effectively address complex community issues, working collaboratively with the Board of Directors and other stakeholders to develop innovative and effective solutions.

Jan 2011 – Mar 2018 · 7 yrs 2 mos · Raleigh-Durham, North Carolina Area

• Developed and nurtured key strategic relationships with prospects, clients, partners, and vendors, resulting in a significant increase in revenue and market share for VAR Staffing.
• Spearheaded all outbound and inbound marketing strategy, achieving an outstanding track record of generating more than 85% of total revenue.
• Grew revenue from zero to over $400,000 annual run rate, demonstrating strong business acumen and sales skills.
• Successfully built VAR Staffing from the ground up, establishing it as a well-respected IT staffing brand and an industry leader.
• Focused on go-to-market strategy, business, and competitive intelligence, providing valuable insights that informed effective decision-making and strategy development.
• Developed and drove all marketing campaigns and collateral, resulting in increased brand recognition and customer engagement.
• Managed sponsorship and engagement activities at industry events and trade shows, delivering exceptional ROI metrics and generating a significant number of leads.
• Served as the public face of the brand, presenting in multiple venues to amplify the channel message and enhance brand reputation.
• Developed and executed website strategy, driving significant increases in website traffic, engagement, and conversion rates.
• Built and fostered relationships with the IT channel and vendor partners, resulting in strategic partnerships that delivered value for the brand.
• Strategically planned and executed the brand message across social media, enhancing brand recognition and engagement with target audiences.

Jul 2009 – Jan 2011 · 1 yr 6 mos · Buffalo, New York, United States · Remote

• Collaborated with SMB clients to set up and optimize social media accounts on various platforms, including Twitter, YouTube, Instagram, and Facebook, resulting in increased brand awareness and engagement.
• Created and edited various media formats, including high-quality photographs, headshots, short-form videos, and infographics, to support the SMB clients' social media campaigns.
• Demonstrated exceptional communication and interpersonal skills in working with SMB clients, providing guidance and support throughout the social media account setup and management process.
• Developed a deep understanding of the SMB clients' social media needs and goals, resulting in effective social media campaigns that generated significant engagement and ROI.
• Utilized innovative and creative approaches in the creation and editing of media, resulting in highly engaging content that resonated with target audiences.
• Leveraged a keen eye for detail and design to produce visually stunning media that effectively communicated the SMB clients' brand message and values.
• Demonstrated technical proficiency in various media editing software, including Adobe Photoshop and Illustrator, to deliver high-quality and professional media output.
• Utilized strong project management skills to ensure timely delivery of media output, working collaboratively with cross-functional teams to meet client expectations.
• Demonstrated a commitment to continuous learning and development, staying up-to-date with the latest social media trends, techniques, and best practices to deliver exceptional value to SMB clients.

Jan 2007 – Jun 2009 · 2 yrs 5 mos · On-site

Jan 2006 – Jan 2007 · 1 yr · On-site

Jan 2005 – Jan 2006 · 1 yr · On-site

May 2003 – Jan 2006 · 2 yrs 8 mos · Buffalo, New York, United States · On-site

Oct 2001 – May 2003 · 1 yr 7 mos · Buffalo, New York, United States · On-site

Oct 2001 – Oct 2005 · 4 yrs · Remote

Apr 1999 – Oct 2001 · 2 yrs 6 mos · On-site

Dec 1998 – Apr 1999 · 4 mos · Buffalo, New York, United States · On-site

Aug 1997 – Dec 1998 · 1 yr 4 mos · Buffalo, New York, United States · Hybrid

Mar 1996 – Aug 1997 · 1 yr 5 mos · Buffalo, New York, United States · On-site

Jan 1995 – Jan 1996 · 1 yr · Buffalo, New York, United States · On-site

Jan 1995 – Jan 1995 · 0 mo · Buffalo, NY · On-site

Nov 1988 – Nov 1994 · 6 yrs