Mar 2018 – Aug 2023 · 5 yrs 5 mos · Riyadh, Saudi Arabia · On-site

• Develop, Optimize and Deploy Integrated Risk Management solutions.
• Build best practice strategy for the customers.
• Assistance in development of RFP's for the clients.
• Develop Proof Of Concepts and deliver Presales demo's to clients.
• Helping clients build solutions to meet their compliance requirements for local regulations such as NCA, SAMA and International regulations such as ISO.
• Provide recommendations on the Architecture and roadmap for the GRC platform.
• Extensively automated a lot of processes by using datafeeds.
• Handled multiple clients on various projects and successfully managed expectations and delivery timelines.
• Worked extensively on various areas such as Notifications, Advanced Workflows, Integrations, Calculations, Job Engine optimization, Packaging, Datafeeds, Mail merge, LDAP, Record Permissions and DDE’s.
• Integration with other third party tools/platforms and automation/scripting (Powershell) of support activities of eGRC. Worked extensively on Qualys.
• Project Management: Making sure high-quality services are provided and completed on time.

May 2017 – Mar 2018 · 10 mos · Bengaluru, Karnataka, India

• Designing and maintaining the overall hardware and software architecture for eGRC.
• Implementation of Integrations with other third party tools/data warehouses.
• Setup the high availability and Disaster recovery instances for eGRC.
• Responsible for Solution Development, Enhancements, Upgrades and Support of the RSA Archer eGRC by adhering to Agile/SAFe/SCRUM methodology
• Worked extensively on Data feeds/Imports and Advanced Workflow features for process automation.
• Setup integration with the enterprise IAM tool to manage and track Access Control.
• System expertise in: Archer Software components, Windows Servers, IIS and SQL.

Aug 2015 – May 2017 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Design, develop, implement and deliver solutions for various stakeholders through Agile releases.
• Customizing OOB core solutions or develop custom solutions to fit the business requirements.
• Worked on the design, creation and implementation of testing scenarios and use cases within the GRC application
• Created a number of questionnaires/assessments via campaigns for tracking compliance with the organization.
• Set up the complete Access Control (Users/groups/Access Roles/Security Parameters/ LDAP configuration) module as per the organizations need.
• Experience on Packaging of Archer solutions and analysis of issues /warnings during migrations.
• Worked on Data Publication and APIs to push and pull data from the platform.
• Writing SQL queries for complex data analysis and platform troubleshooting.

Feb 2013 – Aug 2015 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Implementation and support expertise on the end to end RSA Archer eGRC Framework.
• Custom on-demand application development and automation of processes as per clients’ requirement.
• Creating Management Workspaces, dashboards, iViews and reports for ease of data analysis.
• Worked on Data feeds/ Imports for process automation.
• Worked extensively on various technologies such as SQL and IIS to identify, troubleshoot, and resolve various issues and provide workarounds.
• Setting up the complete Access Control (Users/groups/Access Roles/Security Parameters/ LDAP configuration) module as per the organizations’ need.
• Automate process requirements through Archer workflows.
• In depth knowledge of various areas such as Notifications, Integration, Calculations, Job Engine optimization, SecOps solution, DDE’s, Web services (APIs) and Training & awareness campaigns.
• Experience on Packaging of Archer solutions and analysis of issues /warnings during migrations.
• Extensive knowledge on questionnaires/assessments and campaigns.
• Solved complex priority- one support cases, optimization, and configuration issues within the Archer eGRC (enterprise, governance, regulation, compliance) framework.
• Worked with numerous Fortune 500 clients through installation of Archer N-Tier infrastructure within multi-server client hosted environments.
• Immense experience in configuration of various kinds of notifications -> DDE based, Reminder, Subscription and Scheduled report distribution.
• Experience on creation of Mail merge templates.
• Serve as a subject matter expert to assist in the resolution of specific issues as per the requirements.

Aug 2010 – Feb 2013 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Configure, test and deploy new code releases to UAT and production environments.
• Performing Root Cause Analysis and providing a suitable solution.
• Responsible for requirement analysis, test case preparation, test case review, test data preparation and bug reporting.
• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
• Worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
• Smoke testing on critical or basic features of the application.
• Providing assistance for the products via testing, deployment, resolving integration issues and directly communicating with the clients.
• Worked as a key member to setup the release management process for Altisource.
• Worked as an integral part of the disaster recovery setup team for Altisource.
• Black box testing of the product suite, analyzing the defects and reporting them appropriately.
• Provide Tier II support for all of our Java based applications in the production environment.
• Creating Shell scripts to automate the daily activities.
• Responsible for working on numerous organization wide projects.
• Involved in reviews and teleconferences with clients.
• Provide user requirements analysis, design and programming support for enhancement.
• Maintaining the QA, UAT and Production environments.