Allan Paul — Business Development Executive

Good digital solutions start with truly understanding the people who use them. That belief has guided 4+ years of building a career at the intersection of business and technology - listening carefully, asking the right questions, and helping teams turn complexity into systems that actually work. Early on, working directly with customers in fast-paced environments sharpened my instinct for clarity and follow-through. At Netflix, that approach contributed to a 12% improvement in customer satisfaction and permanently shaped how I think about problem-solving. Curious about why certain solutions succeed while others stall, I deepened my analytical foundation with an MBA in Business Analytics (Top 5%), gaining hands-on experience turning data not just into dashboards, but into decisions teams could act on. Most recently at Accenture, I worked as a Business Analyst on Enterprise SaaS and Oracle Fusion Cloud implementations -- sitting exactly where business needs meet technical delivery. I helped stakeholders articulate what they actually needed, aligned that with what teams built, and made sure nothing critical got lost between conversations and code. One outcome I'm proud of: a 40% reduction in recurring production issues, improving system stability and stakeholder confidence. What I bring beyond the tools is a calm, structured presence in ambiguous situations — the ability to align different viewpoints, simplify complex problems, and help teams move forward with real clarity. What I work with: Oracle Fusion Cloud · Enterprise SaaS · Business & Functional Analysis · Process Mapping & Fit-Gap Analysis · Agile Delivery · Stakeholder Management · Jira · Requirements Documentation Certifications: IIBA® ECBA™ | Google Data Analytics and Agile PM | Scrum Foundations 📍 Open to: Senior Business Analyst | Functional Consultant 🌍 India | UAE · ⚡ Immediate Joiner

Stackforce AI infers this person is a SaaS Business Analyst with a strong focus on data-driven decision-making.

Location: Mumbai, Maharashtra, India

Experience: 3 yrs 7 mos

Skills

Business Analysis
Oracle Fusion Cloud
Data Analysis
Business Consulting
Customer Experience

Career Highlights

12% improvement in customer satisfaction at Netflix.
40% reduction in recurring production issues at Accenture.
MBA in Business Analytics with top 5% ranking.

Work Experience

Accenture

Business and Technology Delivery Analyst (1 yr 3 mos)

Business and Technology Delivery Associate (1 yr 11 mos)

Compunnel Digital

Analytics Consultant (2 mos)

Magnik India

Research Analyst (1 mo)

Netflix

Associate-Account Management (5 mos)

Education

Master of Business Administration - MBA at VESIM - Vivekanand Institute of Management Studies and Research

Master of Arts - MA at Indira Gandhi National Open University

Bachelor of Science at University of Mumbai

Allan Paul

Business Development Executive

Mumbai, Maharashtra, India3 yrs 7 mos experience

Highly StableAI Enabled

Key Highlights

12% improvement in customer satisfaction at Netflix.
40% reduction in recurring production issues at Accenture.
MBA in Business Analytics with top 5% ranking.

Stackforce AI infers this person is a SaaS Business Analyst with a strong focus on data-driven decision-making.

Contact

Skills

Core Skills

Business AnalysisOracle Fusion CloudData AnalysisBusiness ConsultingCustomer Experience

Other Skills

UAT CoordinationAI for Business AnalysisOracle Fusion ICMCallidus solutionsSIT/UAT release coordinationBRDsFRDsfunctional specificationsprocess mappingServiceNowbacklog managementJiraproblem-solvingOracle HCMPresentation Skills

About

Experience

3 yrs 7 mos

Total Experience

1 yr 9 mos

Average Tenure

Current Experience

Accenture

2 roles

Business and Technology Delivery Analyst

Promoted

Dec 2024 – Mar 2026 · 1 yr 3 mos · India · Hybrid

Senior Business Analyst | Functional Consultant
Recognition: Fast-tracked promotion from Associate to Analyst | Best People Award (3×)
Worked closely with enterprise stakeholders to deliver Oracle Fusion ICM & Callidus solutions across the US and Canada, maintaining 99%+ release stability through SIT/UAT release coordination.
Facilitated collaborative discussions and JAD workshops to help business teams clarify complex incentive and compensation needs, translating them into clear BRDs, FRDs, and functional specifications across 10+ core processes.
Led Continuous improvements in incentive workflows through As-Is / To-Be process mapping within Oracle Fusion Cloud SaaS, reducing manual effort by 25% and improving calculation accuracy by 30%.
Investigated production issues end-to-end using ServiceNow, identifying root causes and helping reduce recurring issues by 40%, improving overall system reliability.
Collaborated with Product Owners to shape, refine, and deliver 20+ system enhancements, supporting backlog management and sprint execution in Jira, while maintaining a 100% on-time release record.
Acted as a steady functional liaison between business and engineering teams, ensuring expectations, priorities, and delivery stay aligned throughout the implementation lifecycle.

UAT CoordinationAI for Business AnalysisOracle Fusion ICMCallidus solutionsSIT/UAT release coordinationBRDs+8

Business and Technology Delivery Associate

Dec 2022 – Nov 2024 · 1 yr 11 mos · India · Hybrid

Business Analyst | Oracle Fusion consultant
Assisted in implementing Oracle Fusion solutions, ensuring alignment of technical capabilities with business needs, and collaborated with cross-functional teams to ensure timely and high-quality project deliverables.

Business AnalysisOracle HCMOracle Fusion Cloud

Compunnel digital

Analytics Consultant

Aug 2021 – Oct 2021 · 2 mos · Maharashtra, India · Remote

Strategic Insight Extraction: Analyzed large-scale datasets using Jupyter Notebook to identify actionable business trends, facilitating data-driven decision-making across multiple high-priority initiatives.
Dashboard Innovation: Engineered automated dashboards using Tableau and executive-level reports, increasing KPI visibility and reducing manual reporting cycles by 30%.
Cross-Functional Analysis: Collaborated within Agile and Waterfall environments to translate complex data findings into business-centric presentations for senior leadership using Powerpoint

Presentation SkillsBusiness ConsultingTableauJupyter NotebookData Analysis

Magnik india

Research Analyst

Jun 2021 – Jul 2021 · 1 mo · India · Remote

Market Strategy & Consumer Intelligence
Targeting Optimization: Enhanced campaign precision by 20% through deep-dive analysis of consumer preferences and market segmentation using SWOT and PESTLE analysis.
Decisional Acceleration: Streamlined executive decision-making processes by 30% through the delivery of structured research reports and competitive market analysis.
Product Marketing Alignment: Synthesized market research data to support product marketing strategies and sales outreach efforts.

SalesMarketing Strategy

Netflix

Associate-Account Management

Jun 2019 – Nov 2019 · 5 mos · Mumbai Metropolitan Region · On-site

In my role at Netflix, I focused on enhancing customer satisfaction and building strong client relationships. By proactively addressing concerns, I contributed to a notable 12% improvement in CSAT for Netflix India.
My initiatives aimed at boosting customer engagement and service delivery were pivotal in fostering loyalty and retention among clients.
Secured high value accounts, through effective customer solutions which lowered the RCR (Repeat Customer Rate ) by 20 percent.

Customer Satisfaction (CSAT)Analytic Problem SolvingCustomer Experience