Pranav Gupta

CEO

West Delhi, Delhi, India10 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led multi-service order systems for international expansion.
Developed robust integration frameworks for Fintech solutions.
Enhanced customer experience through innovative service design.

Stackforce AI infers this person is a SaaS and Fintech expert with strong backend development skills.

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Skills

Core Skills

MicroservicesNode.jsJava

Other Skills

Web ApplicationsComputer ScienceAgile MethodologiesMySQLGitPostgreSQLEvent Driven ProgrammingHigh-Level DesignLow-Level DesignREST APIsProject ManagementTypeScriptMongoDBSystems DesignMicrosoft Excel

About

As a Technical Lead with a focus on multi-service order systems and customer experience optimization, I have successfully driven the development and adoption of several key features within the UC ecosystem. My expertise spans Node.js, Java, MongoDB, Kafka, and microservices architecture, where I have played a pivotal role in designing both High-Level and Low-Level Designs (HLD, LLD) for large-scale, impactful projects.

Experience

10 yrs 8 mos

Total Experience

3 yrs 6 mos

Average Tenure

5 yrs 5 mos

Current Experience

Urban company

2 roles

Development Team Lead

Promoted

Jun 2022 – Present · 3 yrs 11 mos · Gurugram, Haryana, India · On-site

Key Projects & Responsibilities:
1. Leading Multi-Service Orders Theme
As UC expanded internationally, there was a critical need to streamline user subscriptions to services, enabling them to subscribe to the same or different plans for future use in a single action, rather than repeating the process multiple times. I led the breakdown of this challenge into multiple smaller projects, driving the development and adoption across the UC ecosystem.
2. Creating New Order System:
Spearheaded the discovery and problem-solving phase, where we identified new services, databases, and redesigned workflows for backward compatibility.
3. Revamping Pricing Engine for Multi-CR:
Led the enhancement of our pricing engine to support multi-CR themes. This involved extensive collaboration with cross-functional teams, including Product, Design, Fulfillment, Finance, Payments, and Settlement to create a pricing solution that was both comprehensive and user-friendly.
4. Adoption of Current System:
Managed the migration of existing workflows to the new system, ensuring smooth transition and minimal disruption for both customers and partners.
With a focus on building scalable, customer-centric solutions, I have consistently delivered high-impact projects that improve both user experience and business outcomes. I am passionate about collaborating across teams to build solutions that are not only technically sound but also aligned with the strategic goals of the organization.

Web ApplicationsComputer ScienceMicroservicesNode.js

Software developer II

Dec 2020 – Jun 2022 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

Developed Central Offers and Discounts Service
To enhance customer experience, I led the development of a Central Offers Service that integrated various types of discounts and offers within the UC platform.
Collaborated closely with Product, Marketing, Design, and UI Platform teams to ensure the right offers were displayed at the most effective points in the user journey.
The result was a 0.5% increase in conversion rates, translating to an additional $500K annually in revenue.

NodejsNode.js

Paytm

2 roles

Software developer II

Promoted

Jun 2019 – Dec 2020 · 1 yr 6 mos · On-site

1. Config-Driven Integration Framework
Spearheaded the development of a config-driven integration framework for onboarding external insurance APIs. This framework was designed to be self-sufficient, featuring:
Lifecycle management for seamless integration and support of external APIs
Validation and parsing modules to ensure data integrity
Customizable for different use case behaviors, allowing flexibility and easy maintenance
The result was a robust system that streamlined the onboarding of new insurance partners while minimizing the need for manual intervention.
2. Policy ID Assignment Optimization
Led the transition from a long-series policy ID storage system to a counter-based flow for Travel Insurance policies, achieving significant improvements in space efficiency. This migration:
Was implemented without any downtime, ensuring business continuity
Fully complied with IRDAI regulatory constraints, maintaining industry standards
Enhanced system performance and data storage, ensuring scalability for future growth
3. Re-architecture of Cancellation Protect Flow
Re-engineered the entire functional flow of the Cancellation Protect product for bus tickets using a class-based approach. This major re-architecture:
Resulted in a 40% reduction in the codebase, simplifying maintenance and enhancing readability
Ensured strict adherence to S.O.L.I.D. principles, making the system more modular and flexible
Introduced a dedicated database interface layer, improving SQL query management and performance
I’m passionate about solving complex technical problems with scalable solutions that directly impact business outcomes. My ability to balance technical excellence with regulatory compliance and customer experience has allowed me to deliver high-impact, reliable systems.

JavaMySQL

Software Developer

Dec 2017 – Jun 2019 · 1 yr 6 mos · On-site

1. Rate Limiter and Fraud Detection System
Developed and implemented a Rate Limiter and Fraud Detection System to safeguard Paytm’s Cancellation Protection flow. This system was designed to handle high traffic volumes while preventing fraudulent activities and mitigating revenue loss.
Created rate-limiting mechanisms at both daily and monthly levels to regulate API traffic for booking, cancellation, and refund requests.
Implemented real-time fraud detection features, including blacklisting and pattern recognition to identify and block fraudsters.
Reduced the risk of revenue loss from fraudulent activities, while improving overall API stability and reliability.
2. Health Insurance Integration
Led the successful integration of health insurance offerings into Paytm’s platform by connecting with third-party APIs from Reliance and ICICI. This project involved several key technical components to ensure smooth integration and flexibility across different partner requirements:
Developed API contracts and database schemas for seamless integration with external health insurance providers.
Implemented a caching mechanism to enhance API performance and reduce load times for frequently accessed data.
Designed and built a dynamic API for generating dynamic forms, allowing the platform to handle varying user requirements across partners, minimizing versioning issues and improving the customer experience.
I am passionate about creating robust, secure systems that enhance both user experience and business operations. My approach combines technical innovation with a strong focus on scalability and security, enabling organizations to successfully meet both current and future challenges