Ace Yamaguchi

Project Manager

Palo Alto, California, United States15 yrs 10 mos experience

Key Highlights

Expert in localization and internationalization strategies.
Proven track record in managing cross-functional teams.
Strong focus on user experience and product delight.

Stackforce AI infers this person is a SaaS localization and internationalization expert with a strong focus on user experience.

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Skills

Core Skills

Program ManagementStakeholder ManagementInternationalizationLocalizationGlobalization

Other Skills

TeamworkSoftware TestingProduct OperationsBusiness RequirementsSenior Stakeholder ManagementIssue Resolution ManagementOperations ManagementOperational PlanningInternational Business DevelopmentScrumProduct StrategyJapaneseFinancial AnalysisCost ControlLeading teams

About

I’m a advocate on getting users to use product all over the world. Passionate in enabling users to be delighted in using the product. Deep experience in localization, infrastructure, cross organization communication, long term strategy, operation management, training. Always looking to make things better for our users and partnering with organization to make an impact on around the world! Specialties: Localization, Internationalization, Scalability, Engineering, Process improvement, Learning new technology, Product strategy, Product management, Data Analysis, Cost Control, Leading teams, Social Networking, PMI certified (PMP)

Experience

15 yrs 10 mos

Total Experience

2 yrs 7 mos

Average Tenure

Current Experience

Articulate

Program Manager

Jan 2024 – Sep 2024 · 8 mos · Remote

Managed the release of new Community and AI features for Rise and Storyline product at Articulate, collaborating with Engineering, Marketing, Sales, Support, Enablement, and IT teams.
Ensured alignment of all stakeholders to drive successful implementation and adoption of new technologies.

TeamworkSoftware TestingProduct OperationsBusiness RequirementsProgram ManagementStakeholder Management+4

Airtable

Internationalization and Localization Manager

Sep 2022 – Sep 2023 · 1 yr · San Francisco Bay Area · Hybrid

Localization and International manager lead effort to expand internationally with two non English languages. Responsible for all contents to be localized for Airtable.
Lead effort with Product to create continuous localization pipeline as well as self service correction for our language vendors. Localized legal and support pages to ensure user delight.

International Business DevelopmentTeamworkSoftware TestingBusiness RequirementsScrumProduct Strategy+2

Gofundme

Senior Manager

Jan 2021 – Jul 2022 · 1 yr 6 mos · San Francisco Bay Area

Localization and international manager for Product, Support, Legal and Marketing. Managed several vendors and linguist. Transformed GFM to a unified locale scheme to help on user experience and better SEO.

International Business DevelopmentTeamworkJapaneseSoftware TestingBusiness RequirementsScrum+3

Cloudflare

Globalization Technologist

Sep 2019 – Jan 2021 · 1 yr 4 mos · San Francisco Bay Area

Enabling content to be view by people around the world!

International Business DevelopmentTeamworkJapaneseSoftware TestingBusiness RequirementsScrum+3

Square

Product Lead (Localization)

Aug 2016 – Aug 2019 · 3 yrs · San Francisco Bay Area

Lead cross-functional internationalization and localization efforts for all Square products. Managed international product deliverable, risks, contingency plan and communication to cross functional teams. Lead team of localization project managers and third party vendors for translations and international testing. Product managed internal translations tools and processes in enabling all content to be translated. Drive decisions and recommendation and conduct bi-weekly business review for key stakeholders. Develop business metrics and reporting tools, conduct retrospective review and promotes best practice to lessen the burden for our key stakeholders.
Responsible for globalization of Square products. Support all stakeholders for delivery of localized product and content. Establish tools and framework in making our globalization process efficient.

International Business DevelopmentTeamworkJapaneseSoftware TestingBusiness RequirementsFinancial Analysis+4

Dropbox

Head of Localization

Apr 2014 – Aug 2016 · 2 yrs 4 mos

Responsible for localization effort for all applications. Support all departments for their localization needs. Establish localization framework for ensuring efficient localization. Conduct business review with key metrics for localization team and ensure continuous localization efforts in meeting target deadline for our product releases.

International Business DevelopmentTeamworkJapaneseSoftware TestingBusiness RequirementsFinancial Analysis+4

Sr. Manager

Aug 2007 – Apr 2014 · 6 yrs 8 mos

Responsible for entire localization efforts for all applications. (including mobile applications). Release languages are Spanish, French, German, Italian, Portuguese, Turkish, Russian, Romanian, Norwegian, Swedish, Danish, Thai, Malay, Tagalog, Japanese, Korean, Czech, Dutch, Chinese-Simplified, Chinese -Traditional.

International Business DevelopmentTeamworkJapaneseSoftware TestingBusiness RequirementsFinancial Analysis+4