Prem Prakash M

Operations Associate

Bengaluru, Karnataka, India7 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in customer service and account management.
  • Strong teamwork and communication skills.
  • Proficient in data management and Microsoft Excel.
Stackforce AI infers this person is a Customer Operations Specialist with a focus on service and account management.

Contact

Skills

Other Skills

TeamworkTeam ManagementCommunicationData EntryCustomer RetentionCustomer ServiceAccount HandlersMicrosoft Excel

About

Worked with Vedantu Innovation Pvt. Ltd. for 22 months as an academic counselor dealing with clients accounts.

Experience

7 yrs 7 mos
Total Experience
1 yr 6 mos
Average Tenure
2 yrs 3 mos
Current Experience

Shadowfax

Assistant manager

Feb 2024Present · 2 yrs 3 mos · Bangalore · On-site

Paytm

Team Lead

Jun 2023Jan 2024 · 7 mos · Noida, Uttar Pradesh, India

Meesho

Senior Operations Executive

Oct 2021Jun 2023 · 1 yr 8 mos · Bangalore Urban, Karnataka, India · On-site

Cloudtail india private limited

Senior vendor ops associate

Aug 2020Oct 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

  • Working with the on boarding ops for the initial 7 months through ticketing tool Jira and maintaining the accuracy percentage post which moved to the Vendor Education team to make sure that the vendors are trained with the website and their day-to-day operations with the Vendor Central portal. Work majorly on Excel.

Cloudnine group of hospitals

Internship Trainee

Jul 2019Aug 2019 · 1 mo · Bengaluru Area, India

  • Worked as a marketing intern for 45 days and in this tenure generating leads by conducting health campus, health talks in various apartments and per schools.

Wickedride adventure services pvt ltd.

Marketing Intern

Feb 2018Mar 2018 · 1 mo · Bengaluru, Karnataka, India

  • Internship for a month

Vedantu

Academic Counselor

Aug 2016Jul 2018 · 1 yr 11 mos · Bengaluru, Karnataka, India

Education

Jain (Deemed-to-be University)

Master of Business Administration - MBA

Jan 2018Jan 2020

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