Nikhil Agrawal

Product Manager

Gurugram, Haryana, India12 yrs experience

Most Likely To Switch

Key Highlights

Expert in Supply Chain Automation and Process Design
Led successful User Acceptance Testing for major systems
Ranked among top 9 teams for Blockchain business plan

Stackforce AI infers this person is a Supply Chain and E-Commerce expert with a focus on automation and product management.

Contact

Skills

Core Skills

Product ManagementSupply Chain ManagementE-commerceIt OperationsSoftware Development

Other Skills

Air CargoOcean B2BCross Border ShippingInternational ReturnsFulfillmentProduct StrategyOKRsKPIsProduct RoadmapUser Story MappingImpact AnalysisFeasibility CheckUser Flow DesignWireframingUser Acceptance Testing

About

SCM Professional with interest in Supply Chain Automation and Process Design • E-Commerce Business Fulfillment and Warehousing Process Design • User Acceptance Testing of Systems like WMS, Warehouse Control System • Presented business plan on the Block-chain application in Supply Chain. Ranked among top 9 teams

Experience

12 yrs

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 3 mos

Current Experience

Shiprocket

Associate Director Product Management

Feb 2024 – Present · 2 yrs 3 mos · Gurugram, Haryana, India · On-site

I am managing Air Cargo and Ocean B2B cross border shipping product.Also looking after international Returns and Fulfilment by ShiprocketX

Air CargoOcean B2BCross Border ShippingInternational ReturnsFulfillmentProduct Management+1

Majid al futtaim

Product Manager

Jun 2021 – Feb 2024 · 2 yrs 8 mos · Gurugram, Haryana, India · Hybrid

Working as a Product Manager for Carrefour UAE E-commerce business.Day to responsibilities involve Defining product strategy & vision
Defining OKRs & KPIs
Product roadmap & prioritization
Backlog grooming
User story mapping
Product market fit analysis
Impact analysis & feasibility check
Designing user flow and system flow diagrams
Recommendation & personalization engine
Reviewing API documents
Design and review wireframes & prototypes
Writing PRDs, user stories & playbooks
Performing user acceptance testing

Product StrategyE-CommerceOKRsKPIsProduct RoadmapUser Story Mapping+6

Manhattan associates

Senior Consultant

Sep 2019 – Jun 2021 · 1 yr 9 mos · Greater Bengaluru Area

Working with Professional Service Office for varied clients from Retail and 3PL across the world.
Majorly working on Manhattan Associates Warehouse Management Open System

Warehouse ManagementConsultingClient ManagementSupply Chain Management

Reliance retail

Manager Consumer Supply Chain

Apr 2018 – Sep 2019 · 1 yr 5 mos · Navi Mumbai

As the part of JIOMart Project I was responsible for:
1.End to End UAT for the various systems like SAP WMS ,Warehouse Control Systems
2. Understanding retail business type and planning end to end order fulfillment processes/warehouse automations
2.Process Design and Modifications based on User Acceptance Results
3.Implementation of Systems like Put by Voice,Pick by light,Put to Voice
4.Warehouse Automation llike carton shuttles,AS/RS,AGVs

User Acceptance TestingProcess DesignWarehouse AutomationSAP WMSWarehouse Control SystemsSupply Chain Management

Eureka forbes ltd

Management Intern

May 2017 – Jul 2017 · 2 mos · Mumbai Metropolitan Region

Iim udaipur pgpx

Media And Industry Interaction Cell

Jan 2017 – Apr 2018 · 1 yr 3 mos

Ibm india private limited

Technical Operations Analyst

Sep 2015 – Dec 2016 · 1 yr 3 mos · Noida Area, India

Led planning and change management tasks which involved coordination with multiple vendors
and service providers
Devised automated risk mitigation measures resulting improved tracking and traceability of faults
Resolved issues raised by the clients and ensured smooth operations within specified Service
Level Agreement (SLA)
Identified intricate and inconsistent issues raised by the clients, analyzed them, prepared root cause analysis reports

Change ManagementRisk MitigationClient Issue ResolutionIT Operations

Tata consultancy services

Assistant System Engineer

Feb 2014 – Jul 2015 · 1 yr 5 mos · Greater Kolkata Area

Co-ordinated team for code enhancement and testing of tax module for CITI Bank North America and mortgage module for CITI Bank Mortgages
Prepared High Level Design Document for BFS client involving business understanding and requirement analysis
Officiated Pre-Release testing team for TAX Documents module for BFS client(CITI BANK )
Wrote more than 100 use cases for tax module which reduced the severity 1 and 2 bugs to zero

Code EnhancementTestingRequirement AnalysisUse Case WritingSoftware Development