Alisha Dodia

Operations Associate

Waterloo, Ontario, Canada0 mo experience
AI EnabledAI ML Practitioner

Key Highlights

  • 4+ years of experience in Production Support.
  • Proactive in monitoring and analyzing systems.
  • Passionate about continuous learning and process improvements.
Stackforce AI infers this person is a Production Support Analyst with expertise in Retail and Banking sectors.

Contact

LinkedIn

Skills

Core Skills

Database Management System (dbms)It Service ManagementTechnical SupportIncident Management

Other Skills

Oracle DatabaseMicrosoft SQL ServerMicrosoft Dynamics 365 Business CentralUnixMicrosoft OfficeProblem SolvingResolving IssuesCreative Problem SolvingJiraSystem TestingProgramming LanguagesProgrammingRecruitingWeb DevelopmentArtificial Intelligence (AI)

About

Highly skilled and dedicated Production Support Analyst with 4+ years of experience in Retail/Banking Sector. My proactive approach to monitoring and analyzing systems ensures minimal downtime and optimal performance. Passionate about continuous learning, I stay up-to-date with the latest industry trends to provide innovative solutions and drive process improvements. Open to new challenges and opportunities to contribute to the success of mission-critical systems and applications.

Experience

0 mo
Total Experience
--
Average Tenure
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Current Experience

Intellect design arena ltd

Production Support Analyst

Jul 2022 – Present · 3 yrs 10 mos · Toronto, Ontario, Canada · Hybrid

Oracle DatabaseMicrosoft SQL ServerDatabase Management System (DBMS)IT Service Management

Calendar club of canada

Information Technology Application Analyst

Oct 2021 – Jun 2022 · 8 mos · Paris, Ontario, Canada

Microsoft Dynamics 365 Business CentralUnixTechnical SupportIncident Management

Pet valu

Help Desk Analyst

Aug 2020 – Aug 2021 · 1 yr · Markham, Ontario, Canada

Walmart

Cashier

Mar 2019 – Aug 2020 · 1 yr 5 mos · Thunder Bay, Ontario, Canada

Pier 1

Sales Lead

Sep 2018 – May 2020 · 1 yr 8 mos · Thunder Bay, Ontario, Canada

Education

Lakehead University

Master's degree — Computer Science

Jan 2018 – Jan 2020

SVIT, Vasad Official

Jan 2013 – Jan 2017

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