HARI NARAYAN

Co-Founder

Delhi, India6 yrs 10 mos experience

Highly Stable

Key Highlights

Nearly 10 years in warehouse management and logistics.
Proven track record of process improvements and cost reductions.
Strong leadership in cross-cultural team environments.

Stackforce AI infers this person is a Retail Operations Manager with expertise in logistics and supply chain management.

Contact

meetomdixit@gmail.com LinkedIn

Skills

Core Skills

Vendor ManagementWarehouse ManagementSupply Chain Management

Other Skills

Inventory ControlWarehouse Management SystemsData AnalysisProject ManagementOrganization SkillsPeople ManagementLogistics ManagementInventory PlanningAnalytical SkillsCustomer Relationship Management (CRM)Problem SolvingLeadershipOperations ManagementWarehouse OperationsDistribution Center Operations

About

I am a committed professional with nearly 10 years of experience in warehouse management, operations, and logistics. My expertise lies in optimizing warehouse operations, ensuring inventory accuracy, and leading teams to achieve operational excellence. I have a proven track record of implementing process improvements that enhance efficiency and customer satisfaction. My strong communication skills enable me to work effectively with cross-cultural teams, guiding and training team members to foster a collaborative work environment. Throughout my career, I have successfully managed end-to-end operations, from inbound and outbound logistics to inventory control and order fulfillment. I am passionate about continuous process improvement and have developed performance and quality improvement programs that have significantly reduced costs while enhancing service levels. With a Master of Business Administration in Marketing and Finance, I am well-equipped to drive strategic initiatives that align with organizational goals.

Experience

6 yrs 10 mos

Total Experience

2 yrs 1 mo

Average Tenure

7 mos

Current Experience

Pronto

Cluster Manager

Oct 2025 – Present · 7 mos · Delhi, India

Managing daily operations across multiple dark stores, ensuring efficient Services fulfilment, inventory accuracy, and adherence to SLA timelines. Steering end-to-end store performance including manpower planning, shift rosters, KPI tracking, and cost optimization. Leading a team of store executives and associates, driving productivity through training, motivation, and performance reviews. Collaborating with the supply chain and procurement teams to ensure timely replenishment and reduce stockouts and wastage. Implementing process improvements in operations to enhance speed, accuracy, and customer satisfaction. Facilitating end-to-end project execution for new store setup, including strategic layout design, inventory planning, and operational readiness to ensure optimal space utilization, stock availability, and seamless store launch within defined timelines. Ensuring compliance with safety, hygiene, and operational standards across all facilities. Utilizing data-driven insights to track performance metrics and drive continuous improvement initiatives. Playing a critical role in new store launches by coordinating logistics, workforce planning, and systems integration.

Inventory ControlVendor ManagementWarehouse Management SystemsSupply Chain ManagementData AnalysisProject Management+4

Zepto

Super Store City Operations Manager

Oct 2024 – Sep 2025 · 11 mos · Delhi, India · On-site

In my current role, I manage daily operations across multiple dark stores, focusing on efficient order fulfilment and inventory accuracy. I oversee manpower planning, shift rosters, and KPI tracking to optimize costs and enhance productivity. My responsibilities include collaborating with supply chain teams for timely replenishment and implementing process improvements to boost customer satisfaction. I also facilitate new store setups, ensuring operational readiness and compliance with safety standards.
Achievements: I have successfully driven productivity through team training and motivation, implemented data-driven insights for continuous improvement, and played a critical role in new store launches by coordinating logistics and workforce planning.

Inventory ControlVendor ManagementWarehouse Management SystemsSupply Chain ManagementData AnalysisWarehouse Management

Reliance digital retail ltd.

Inbound Department Manager

Aug 2021 – Nov 2024 · 3 yrs 3 mos · Gurugram, Haryana, India · On-site

In this role, I managed end-to-end logistics and departmental operations, ensuring timely delivery to customers. I oversaw in-warding processes and monitored operational performance against SLA and KPI benchmarks. My focus was on maintaining inventory accuracy through audits and cycle counting while developing strong vendor relationships for quality supply.
Achievements: I streamlined processes to reduce logistics costs, handled client escalations effectively, and maintained high client satisfaction through proactive communication.

Vendor ManagementSupply Chain ManagementWarehouse Management SystemsData AnalysisInventory ControlWarehouse Management

Ngo

Co-Founder / Treasurer

Sep 2020 – Present · 5 yrs 8 mos · Uttar Pradesh, India

Vendor Management

Flipkart

2 roles

Executive Assistant

Jun 2019 – Aug 2021 · 2 yrs 2 mos · Gurgaon, Haryana, India

Identified issues, conducted thorough analyses, and provided effective solutions to various problems. Maintained high energy and enthusiasm levels in a fast-paced work environment. Evaluated supplies and product inventory to detect quality and quantity issues. Took action by returning unacceptable materials to vendors. Ensured the fulfillment of environmentally controlled warehouse operational needs. Achieved this by efficiently managing staffing levels and securing necessary materials and equipment. Handled day-to-day dispatch and receiving operations, overseeing a substantial number of packages daily. Created and managed rosters, determining work schedules, week-offs, and facilitating shift changes for employees.

Vendor ManagementSupply Chain ManagementWarehouse Management SystemsProject ManagementOrganization SkillsInventory Control