May 2019 – Nov 2021 · 2 yrs 6 mos · India

• Improve current products - Flight & Hotels funnel refinement through add-on placement, coupons & deals visibility, pre-applying coupons & A/B with functional flows and design to improve conversion for Android, IOS apps and B2C channel.
• Led the development of B2B product Extranet for Hotels to manage their inventory, pricing, discounting and managing bookings.
• Led a product Club Karam (Rewards Module) from the ideation state to MVP launch of which increased retention of app by 10% and increased organic new users by 5%
• Third Party Integrations with Meta channels like Wego, Google to have higher traffic and with Channel Managers to have pricing feed coming for hotels.
• Responsible for product development life cycle from product conceptualization, road map creation, customer interviews, product design, and post-release analytics

May 2018 – May 2019 · 1 yr · Delhi

• Led Delhi as a Product Growth Manager which increased the transactions by 10% MOM.
• Performed Analysis to understand the reasons of app uninstalls and then worked towards getting those users back via nudge through Email and Paid marketing.
• Designed and Implemented A/B testing of Product features like Brand tiles, CTLs, and Meal for One to increase transactions.
• Strategized the intent and placement of engagement (Push notifications, Emails), which helped in increasing the CTR by 5%
• Developed and implemented strategies to optimize product performance across all phases of product lifecycle, from launch to distribution.

Jun 2015 – Nov 2017 · 2 yrs 5 mos

• Launched Table Reservations as a new Business unit in 5 Indian & 3 international markets, growing volumes to ~10K/day and customer satisfaction to >95%.
• Cross Collaborated with Development Team, Product Team and Business Team to improve the business metrics.
• Drove the transition of operations from an internal team to third party partners, reducing the cost by 35%.
• Led and trained a team of 20 people, which worked on projects like rejection control to improve user retention and customer experience

Jun 2014 – Jul 2014 · 1 mo · New Delhi Area, India

• Learnt Using MapInfo Professionals (For Planning Sites)
• Planned 200+ Sites at Uttrakhand under UP West Circle

May 2013 – Jun 2013 · 1 mo · New Delhi Area, India

• Handled survey Of various Sites under Delhi Circle.
• Worked on SACFA Application of 700 Sites under Delhi Circle .
• Handled Drive Testing as well as EMF testing on various Sites