Jul 2011 – Aug 2022 · 11 yrs 1 mo · Los Gatos, California, United States · Hybrid

• Collaborated with Machine Learning teams to deploy and validate ML models for asset personalization, contributing to recommendation systems across Netflix applications. Enhanced features like MyList, Continue Watching, and media evidence data, while designing automation frameworks and adding features to backend pipelines. Provided on-call support for tier-2 microservices handling millions of requests per second. Leveraged technologies such as Java, AWS, Docker, Cassandra, Kafka, and BigData to deliver scalable, high-performance solutions.

Feb 2007 – Mar 2011 · 4 yrs 1 mo · Sunnyvale, California, United States · On-site

• Contributed to the Display Advertising group, focusing on testing Yahoo!'s Inventory Management System (IMS), which processes terabytes of ad server data and drives over one-third of the company's revenue. Developed automation tools in Java and Perl, enhanced TestNG-based API testing for IMS2, and automated IMS1 using FitNesse. Streamlined testing frameworks with Perl scripts and automated test case creation. Collaborated with global teams to ensure accurate implementation of business rules and system reliability.

Jul 2005 – Feb 2007 · 1 yr 7 mos

• BlueRoads Channel Management Software-as-a-Service enables companies to enhance their marketing and sales effectiveness through indirect channels. Responsibilities included managing the QE team, strategizing and developing automation tools to streamline testing processes, and actively participating in product and engineering design discussions to ensure quality was integrated into every stage of development. Additional tasks involved administering the Bugzilla server, developing comprehensive QA plans for various releases, and collaborating with development and product management teams to define QA strategies and testing schedules for major releases. Furthermore, I developed a Perl/MySQL-based reporting system to provide real-time insights into release status, ensuring transparency and effective decision-making throughout the release cycle.

Jan 2001 – Jul 2005 · 4 yrs 6 mos · San Jose, California, United States · On-site

• Developed automation tools for Java and C APIs, including a web-based record-and-replay tool for web application testing. Automated builds, stress tests, and product installations using Ant and Shell scripts. Conducted extensive testing of Selectica servers, workflow systems, and ConfigEJB across multiple application servers. Established QA labs, maintained QA project plans, test cases, and administered the bug tracking system to ensure efficient defect resolution.
• Coordinated QA activities across distributed teams, overseeing the setup of QA labs and aligning them with platform requirements. Developed and executed project-aligned QA plans while providing strategic direction to teams. Ensured timely delivery of high-quality products by driving efficient testing strategies, monitoring performance, and enforcing best practices across multiple product lines.

Aug 2000 – Jan 2001 · 5 mos

• At InterKeel, contributed to the development of a next-generation B2B e-commerce infrastructure designed to enable enterprises and B2B exchanges to rapidly scale their e-commerce capabilities without the need for extensive in-house system expansion. Key responsibilities included coding Servlets and JSP, utilizing the XML parser JDOM, creating HTML/JSP-based prototypes, and delivering comprehensive documentation. Additionally, performed database analysis and optimization, including migrating from MS SQL Server to Oracle 8.0 to enhance system performance and scalability.

May 1998 – Jul 2000 · 2 yrs 2 mos

• Employed at Computer Horizons Corporation in Phoenix, Arizona, where I contributed to the Year-End Summary Reprint System project for American Express. Responsibilities included maintaining and developing new functionalities for the Year-End Summary project and providing production support for the Security and Vendor Information System (SAVI)—a critical security feature of American Express Technologies. Key tasks involved bug fixing, troubleshooting, and ensuring seamless application performance.
• Technologies utilized included IBM 3090 (ESA/370, ESA/390), COBOL 370, DB2, IMS/DC, EASYTRIEVE, CHGMAN, JOBTRAC, INFOMAN, and SYNC SORT.

Mar 1993 – Apr 1998 · 5 yrs 1 mo · India, United states · On-site

• Designed and developed software solutions across a wide range of technologies, from mainframe systems to Java, while collaborating with multiple consulting firms to deliver tailored applications. Partnered with prominent clients such as American Express, InterKeel, Michelin Tire Corp., and Target, providing innovative solutions to address diverse and complex business requirements.