Deepika bagti

CTO

Pune, Maharashtra, India7 yrs 7 mos experience
Highly Stable

Key Highlights

  • Proven expertise in IT escalation and application support.
  • Strong background in infrastructure management and optimization.
  • Effective communicator with a focus on team efficiency.
Stackforce AI infers this person is a Technical Lead in IT infrastructure management and support.

Contact

LinkedIn

Skills

Core Skills

Project ManagementInfrastructure

Other Skills

Office 365ITILIT EscalationApplication SupportEscalation ProcessIT Service ManagementCustomer SupportPhone EtiquetteCommunicationEnglishCustomer ServiceCustomer ExperienceChange ManagementIncident ManagementIdentity and Access Management (IAM)

About

Cognizant empowers their role as Technical Lead, where they focus on IT escalation, application support, and infrastructure management to drive operational success. Previous experience at Tech Mahindra and NVIDIA contributed to expertise in resolving technical issues and optimizing processes. They are motivated by a commitment to enabling seamless operations, fostering team efficiency, and supporting organizational objectives through technical acumen and problem-solving.

Experience

7 yrs 7 mos
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 1 mo
Current Experience

Wipro

Technical Lead

Apr 2025 – Present · 1 yr 1 mo

Cognizant

Technical Lead

Dec 2021 – Apr 2025 · 3 yrs 4 mos · Pune, Maharashtra, India

Project ManagementInfrastructure

Tech mahindra

TIM Engineer

Apr 2019 – Nov 2021 · 2 yrs 7 mos · Pune, Maharashtra, India

InfrastructureOffice 365

Nvidia

Process Executive

Jun 2018 – Jan 2019 · 7 mos

InfrastructureITIL

Education

Gandhi Institute for Education and Technology (GIET), Khurda, Bhubaneswar

Bachelor's degree — Electrical and Electronics Engineering

Jan 2013 – Jan 2017

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