Chirag Chhotala

Operations Associate

Ahmedabad, Gujarat, India9 yrs experience

Key Highlights

Led supply chain operations across multiple states.
Successfully managed vendor relationships for quality assurance.
Implemented process automation to enhance operational efficiency.

Stackforce AI infers this person is a Supply Chain and Operations expert in the Logistics and E-commerce sectors.

Contact

Skills

Core Skills

Supply Chain ManagementOperations Management

Other Skills

P&L ManagementData AnalysisDemand PlanningVendor RelationsTracking SystemsSQLOptimisingP&L AnalysisDemand GenerationStrategic PlanningWarehouse OperationsManagement ConsultingBusiness PlanningEngineeringEnglish

About

Responsible for largest category of vegetables for couple of months in Ahmedabad and streamlined the sources, fulfilment, dump and quality specifications, also negotiated for best prices every day Lead a Market Intelligence Team in Azadpur Market in Delhi for a month and all vegetables market of Ahmedabad streamlined the sourcing and pricing report and trained all the executives Have been closely working with market intelligence, quality and procurement team and also have visited almost all working CCs with them to get field knowledge for better understanding Working with sales team to understand their concern with quality and prices and always take corrective actions to solve their issues and also have been floated several offers to increase the city tonnage Analysed the margins, TPC, tonnages with the help of graphs in tableau or excel and refreshable files for deeper understandings On boarded new RTV vendor to ensure the fulfillment from market of better quality and negotiating for better prices Thank You Chirag Chhotala Mo 9913335270

Experience

9 yrs

Total Experience

2 yrs 5 mos

Average Tenure

1 yr 8 mos

Current Experience

Seabird logistics

Stretegy and Opration Manager

Sep 2024 – Present · 1 yr 8 mos · Jamnagar, Gujarat, India · On-site

Managed end-to-end fruits & vegetables supply chain and warehouse operations across 290+ SKUs, including lettuce and imported items. Led Imported Fruits Project handling complete import operations (planning, sourcing, clearance coordination, warehousing, and distribution). Successfully expanded imported fruits & vegetables operations across 4 states in India. Handled procurement of fresh produce and built strong vendor management processes to ensure quality and continuity of supply. Managed customer relationships to drive retention and service excellence. Owned P&L performance with focus on cost optimization, operational efficiency, and profitability. Oversaw first-mile and last-mile logistics to ensure timely and accurate deliveries.
Coordinated daily operations with cross-functional teams to streamline workflows and improve supply chain performance. Implemented SOPs and quality control processes to minimize losses and improve product freshness. Monitored inventory planning and demand forecasting to reduce stock variance and wastage. Led team training and performance management to build a high- efficiency operations workforce.

P&L ManagementOperations ManagementSupply Chain ManagementData Analysis

Zomato

Category Manager

Jan 2022 – Oct 2024 · 2 yrs 9 mos · Ahmedabad, Gujarat, India · On-site

Managing the largest Fruits & Vegetables category in Ahmedabad, overseeing end-to-end supply chain operations including sourcing, vendor negotiations, fulfillment planning, quality specifications, dump control, and daily price optimization. Leading warehouse operational processes such as inward GRN, QC coordination, SKU availability, indent planning, pick-list alignment, and dispatch readiness to ensure smooth daily operations and on- time customer fulfillment. Working closely with Sales and SCM teams to resolve quality and pricing concerns, take corrective actions, launch city-level offers, streamline MOQ planning, and consistently meet customer demand. Building and managing a strong vendor pipeline of 80+ suppliers across Ahmedabad, improving SKU quality, vendor performance, and daily availability through structured vendor planning. Driving process automation by contributing to the ARS (Auto Replenishment System) project, enabling auto demand forecasting, auto indent generation, and automated vendor communication. Achieved operational excellence by reducing city-wide returns and complaints from 5% to 2% through quality improvement initiatives

Demand PlanningVendor RelationsTracking SystemsSQLSupply Chain ManagementOperations Management

Ninjacart

Associate Category Manager

Apr 2018 – Jan 2021 · 2 yrs 9 mos · Ahmedabad Area, India · On-site

Managed the largest vegetable category for Ahmedabad over multiple months, streamlining sourcing, fulfillment, dump control, and quality specifications while negotiating daily for the best market prices.
Lead a Market Intelligence team at Azadpur Market, Delhi for one month, and successfully standardised vegetable sourcing and pricing reports for Ahmedabad; also trained executives on market tracking and reporting processes.
Worked closely with Market Intelligence, Quality, and Procurement teams, visiting almost all operational collection centers (CCs) to gain strong field-level understanding and improve decision making. Collaborated with the Sales team to address quality and pricing concerns, implemented corrective actions, and launched multiple offers to drive higher city tonnage. Analysed margins, TPC, and tonnage using Tableau and Excel (including refreshable dashboards and graphs) to enable deeper business insights and performance tracking. nboarded a new RTV vendor to improve market fulfillment quality while negotiating more competitive pricing.

Vendor RelationsTracking SystemsSupply Chain ManagementOperations Management

Hyundai motor india ltd.

Relationship Manager

Apr 2016 – Mar 2018 · 1 yr 11 mos · Surat Area, India · On-site

Managed direct sales of Hyundai vehicles across multiple segments while understanding and fulfilling customer requirements.
Handled lead generation, follow-ups, and conversions to achieve sales targets.
Built strong, long-term relationships through personalized customer
engagement.
Coordinated with finance and delivery teams to ensure smooth end-to-end sales processes.
Maintained customer records and provided consistent post-sales
support.

Optimising