Sep 2025 – Jan 2026 · 4 mos · Gurugram, Haryana, India · On-site

• Created regression and sanity test suites.
• Created process to log bugs and improve release process
• Contributed to Test Automation on Test complete tool for mobile app and web application.

Apr 2024 – Oct 2025 · 1 yr 6 mos · Gurugram, Haryana, India

• Led teams of 8-12 engineers in testing for optimizing document learning, data extraction, and financial document management systems, ensuring seamless and high-quality deliveries.
• Key Achievements:
• Drove process improvements, implementing key metrics that increased efficiency by 10% and optimized release planning.
• Developed and maintained robust automation suites, reducing error rates by 35% and accelerating regression cycles.
• Designed and executed comprehensive test strategies, covering upstream/downstream integrations, checklists, and edge cases, leading to better coverage and stability.
• Collaborated with VP, Directors, and Engineering/Product Managers to align QA efforts with business goals, ensuring user-friendly and high-impact software releases.

Sep 2022 – Apr 2024 · 1 yr 7 mos · Gurugram, Haryana, India

• Driving quality in finance & technology by collaborating with QA, Development, and Product teams at Canoe Intelligence, New York.
• Key Contributions:
• Strategized & executed test plans, ensuring comprehensive coverage across features and workflows.
• Optimized testing processes, managing test cycles, identifying best practices, and enhancing customer experience (CX).
• Collaborated with a team of 16 engineers to drive quality improvements and prevent regression issues proactively.
• Implemented process-driven metrics, leading to better tracking and data-driven decision-making.
• Developed and maintained automation test suites for smoke and regression testing, ensuring stability across releases.
• Led debugging and monitoring efforts, optimizing test execution and reducing defect leakage.
• Worked closely with Architects, Product Managers, and Clients to ensure user-friendly and high-quality software delivery.
• Technical Stack & Tools:
• Bitbucket | Cypress.io | SQL | Test Planning

Jan 2022 – May 2022 · 4 mos · Gurugram, Haryana, India · Hybrid

• Turning passion into impact by training aspiring QA professionals and preparing them for the industry.
• Key Contributions:
• Developed and delivered structured training programs covering Quality Engineering, Functional Testing, SQL, Selenium, and CI/CD.
• Designed an industry-relevant curriculum, balancing theory, hands-on projects, and real-world applications.
• Prepared a specialized ‘Capsule Course’ to help students grasp programming fundamentals and automation concepts quickly.
• Conducted both online & offline sessions, ensuring interactive and engaging learning experiences.
• Hosted guest lectures with industry leaders to share insights on best practices in Quality Engineering.
• Provided career support, including mock interviews, resume-building guidance, and industry-specific mentorship.
• Impact:
• Helped students transition into QA roles by equipping them with practical knowledge and hands-on experience.
• Bridged the gap between academic learning and real-world industry expectations.

Jun 2021 – Sep 2022 · 1 yr 3 mos · Gurugram, Haryana, India · Remote

• Ensuring seamless user experiences for POS, desktop, and web applications on Trek’s Ascend platform.
• Key Contributions:
• Tested and validated critical features for POS, desktop, and web applications, ensuring a smooth user transition on Ascend.
• Worked extensively with schema, workstations, and databases, strengthening backend testing capabilities.
• Explored and implemented new QA tools & technologies, enhancing test coverage and efficiency.
• Gained hands-on experience with Cloud Catalog, expanding expertise in cloud-based solutions.
• Developed automation using Selenium (C#) & SpecFlow, improving test reliability and efficiency.
• Mastered TestComplete to drive better automation strategies.
• Collaborated with cross-functional teams to deliver high-quality software in an agile environment.
• Technical Stack & Tools:
• Microsoft Azure | Selenium (C#) | TestComplete | SpecFlow

May 2020 – Jun 2021 · 1 yr 1 mo · On-site

• Contributed to multi-million dollar projects that reached millions of users, enhancing the user experience for Bell, Virgin, Solo, Lucky Mobile, and other major applications in Canada.
• Key Contributions:
• Ensured seamless user experience across Enterprise, Small Business, Retail, and Consumer segments.
• Led QA initiatives across Release Regression, Security Regression, Accessibility, and Omniture teams to ensure quality-first development.
• Collaborated with engineers, managers, architects, and directors across multiple applications, ensuring high-quality product delivery.
• Strengthened application reliability through test automation, API testing, and analytics-driven quality improvements.
• Tech & Tools:
• OTFA | IGNITE | Requirements Analytics | Selenium | PIT | Azure DevOps | API Testing
• Impact:
• Improved application stability and security, reducing defects in production.
• Enhanced accessibility & analytics tracking, ensuring compliance and better user insights.
• Optimized QA workflows, reducing regression cycles and increasing testing efficiency.

Dec 2019 – Jun 2021 · 1 yr 6 mos · On-site

• Contributed to the IBM Bell Canada TCoE program, driving test automation and quality engineering within the DCX portfolio.
• Key Contributions:
• Led automation initiatives across Release Regression, Security Regression, Functional & Non-Functional Testing to enhance application stability.
• Implemented test automation strategies, reducing manual effort and improving efficiency in the testing lifecycle.
• Strengthened defect management & reporting by leveraging bug tracking tools and analytics-driven testing.
• Tech & Tools:
• Selenium | Microsoft Azure | Bug Tracking | API Testing
• Impact:
• Accelerated release cycles by streamlining regression and security testing.
• Enhanced test coverage, reducing production defects and improving software reliability.
• Contributed to the overall growth & success of key enterprise applications.

Jan 2019 – Nov 2019 · 10 mos · Gurugram, Haryana, India · On-site

• Launched my IT career by contributing to e-commerce development, testing, and CX enhancements for #1Wholesale.com and American Weigh Scales.
• Key Contributions:
• Developed & optimized the regression plans for #1 wholesale and american weigh scales.
• Implemented selenium suite for critical workflows.
• Analyzed customer feedback, identifying pain points and write down bugs and user stories enhancing the overall user experience for dev and product.
• Refined product descriptions, bugs making them more user-friendly and conversion-optimized.
• Collaborated with development teams, ensuring high-quality feature delivery and improved e-commerce performance.
• Tech & Tools:
• Google Analytics | Selenium | Website Testing

Jul 2018 – Aug 2018 · 1 mo · New Delhi, Delhi, India

• Gained hands-on experience in SAP & sales operations, working closely with the IT department at Mother Dairy HQ to optimize day-to-day business processes.
• Key Contributions:
• Managed & executed daily operations in the SAP Sales Module, ensuring smooth transactions.
• Analyzed & documented workflows, providing valuable insights for process improvements.
• Collaborated with IT teams, understanding ERP system implementation & enterprise operations.
• Impact:
• Enhanced operational efficiency by streamlining SAP-based processes.
• Bridged the gap between IT & business teams, leading to better workflow integration.
• Developed expertise in ERP systems, setting the foundation for future tech-oriented roles.
• Tech & Tools:
• SAP (Sales & Distribution) | Business Process Analysis | ERP Systems

Jun 2015 – Jul 2015 · 1 mo · Noida, Uttar Pradesh, India · On-site

• Contributed to ongoing NTPC projects at the E.O.C, R&D Wing, working under the guidance of AGM & DGM. Gained hands-on experience in project planning, site work, and development processes.
• Key Contributions:
• Assisted in project planning & execution for NTPC’s R&D initiatives.
• Analyzed & documented site work, improving workflow efficiency.
• Worked on development plans to optimize operational processes.
• Impact:
• Gained exposure to large-scale energy projects & industry best practices.
• Strengthened problem-solving & project management skills.
• Developed a technical foundation in power & energy sector operations.
• Tech & Skills:
• Project Planning | Work Analysis | Research & Development