Ramesh T.

Operations Associate

Bangalore Urban, Karnataka, India8 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in Trust & Safety operations.
Proven track record in content moderation.
Skilled in policy development and enforcement.

Stackforce AI infers this person is a Trust & Safety expert in the tech industry.

Contact

Skills

Core Skills

Event PlanningContent ModerationData AnalysisMentoringNatural Language Processing (nlp)Train The Trainer

Other Skills

Budget ForecastingKnowledge ManagementOperational ExcellenceMatrix ManagementProcess AutomationPolicy Gap AnalysisPlatform Abuse Pattern RecognitionData-driven Decision MakingData AnnotationTranscriptionHuman-in-the-loop SystemsQuality AssuranceNew Hire TrainingCybersecurityRed Teaming

About

I keep platforms safe. Safe — for users to express themselves freely. Safe — from bad actors operating in the darker corners of the internet. Trust & Safety isn’t just content review. It’s judgment under pressure. It’s navigating ambiguity. It’s protecting user expression while safeguarding platform integrity. And often, it’s work that happens quietly — without applause. Over the years, I’ve worked at the intersection of policy, operations, and security. As a Subject Matter Expert (SME), policy trainer, and matrix manager, I’ve: • Led high-risk content reviews • Strengthened enforcement quality and reviewer readiness • Partnered cross-functionally to refine policy and close abuse gaps • Contributed to red teaming and system stress-testing • Supported Machine Learning (ML) model improvement through structured insights • Translated data into actionable safety strategy Trust & Safety requires both resilience and precision — the ability to zoom into edge cases and zoom out to platform-level impact. I’ve had the opportunity to do this at Facebook, Instagram, LinkedIn, and now Seekho. If you’re building, scaling, or strengthening Trust & Safety operations, I’m always open to a thoughtful conversation.

Experience

8 yrs 11 mos

Total Experience

1 yr 9 mos

Average Tenure

4 mos

Current Experience

Seekho

Content Operations

Jan 2026 – Present · 4 mos · Bengaluru, Karnataka, India

2 roles

LIAA ERG - Bangalore Office Lead

Feb 2025 – May 2025 · 3 mos · On-site

Act as ambassador for LIAA ERG.
Foster a sense of belonging and inclusivity for all employees.
Plan and execute events in collaboration with other ERG members, ERG leads, culture champions, and the InDay team.
Manage budgets and provide estimates for local events and activities.
Track attendance, measure success, and share updates with Regional Leads.

Budget ForecastingEvent Planning

Trust & Safety

Aug 2021 – May 2025 · 3 yrs 9 mos · On-site

Data AnalysisContent ModerationKnowledge ManagementOperational ExcellenceMatrix ManagementProcess Automation+3

Global mentorship initiative

Mentor

Nov 2023 – Mar 2024 · 4 mos

Mentoring college student to prepare them for their first career job. I provide guidance
in the following business areas:
Professional networking and LinkedIn
Career planning and SMART goals
Global business communication skills
Job search and interview best practices
How to excel in the workplace environment

Mentoring

Apple

SIRI Grading Analyst

Nov 2020 – Jul 2021 · 8 mos · Hyderabad, Telangana, India · On-site

Annotated and transcribed Siri’s voice interactions to evaluate accuracy, intent recognition, and contextual relevance.
Played a key role in improving Siri’s machine learning models through high-quality, human-in-the-loop training data.
Identified edge cases, nuanced language patterns, and transcription inconsistencies to enhance natural language understanding (NLU) capabilities.
Contributed to continuous improvements in Siri’s responsiveness, localization, and contextual accuracy across global markets.

Data AnnotationTranscriptionHuman-in-the-loop SystemsQuality AssuranceNatural Language Processing (NLP)

Genpact

2 roles

Process Trainer

Promoted

Sep 2019 – Nov 2020 · 1 yr 2 mos

Served as the sole trainer for the Self-Injury and Suicide moderation team, later expanding to train additional high-impact teams including Scam, Spam, and Safety & Regulated Goods.
Conducted engaging classroom sessions, simplifying complex policies to enhance understanding and ensure consistent enforcement.
Facilitated weekly syncs with individual teams QA, SMEs and managers to assess training needs, update materials, and tailor content for emerging challenges.
Developed and maintained comprehensive training documentation and presentations, improving clarity and accessibility of policy guidance.
Provided dispute resolution support for error reviews, helping moderators refine judgment and reduce repeat mistakes.

Train the TrainerNew Hire Training

Process Developer

Dec 2017 – Sep 2019 · 1 yr 9 mos

Moderated sensitive user-generated content related to self-injury, suicide, and crisis situations, ensuring adherence to platform policies and community standards.
Conducted Root Cause Analyses (RCA) on high-impact edge cases, including early detection and escalation of trends
Provided mentorship to junior moderators, helping improve accuracy, policy understanding, and emotional resilience on a high-risk queue.