Gajendra Kumar M

Program Manager

Bengaluru, Karnataka, India15 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing large operational teams.
  • Proven track record in enhancing partner satisfaction.
  • Skilled in cross-functional team collaboration.
Stackforce AI infers this person is a Program Manager with expertise in Operations Management within the Transportation industry.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementTeam Leadership

Other Skills

Operational metrics managementCross-functional collaboration

Experience

15 yrs 5 mos
Total Experience
3 yrs 3 mos
Average Tenure
5 yrs
Current Experience

Ola financial services sl

Program Manager

May 2021 – Present · 5 yrs · India

Gigi benefits

Operations Lead

Jul 2019 – Mar 2022 · 2 yrs 8 mos · Bangalore Urban, Karnataka, India

Uber

Operations Team Lead - II

Aug 2016 – May 2019 · 2 yrs 9 mos · Bangalore

  • Leading the Bangalore team comprising of 80 experts with 10 team leads across various locations in the city.
  • Responsible for supporting all rides and eats product queries with the aim of making any partner's experience at a Greenlight location truly magical.
  • I'm responsible for city's operational metrics pertaining to Greenlight function for instance - Wait Times and CSAT scores. I'm also responsible for hiring, mentoring, fostering growth for my team members giving them the opportunity to learn and explore different projects. Collaborate with cross-functional teams and provide support to multiple verticals as per business needs.
  • Handling Greenlight Operations for Expansion cities - Mysore, Mangalore and Coimbatore remotely from Bangalore.

Pratham motors private limited

Manager

Jun 2012 – Jul 2016 · 4 yrs 1 mo

Mahindra sales pvt ltd

Team Lead

Sep 2010 – Aug 2012 · 1 yr 11 mos

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