Sakshi Sharma

Operations Associate

New Delhi, Delhi, India6 yrs 9 mos experience

Key Highlights

6 years in Operations and Client Relationship Management
Expertise in Customer Relationship Management
Proven track record in enhancing customer satisfaction

Stackforce AI infers this person is a Customer Relationship Management specialist with experience in the Food Delivery and E-commerce sectors.

Contact

Skills

Core Skills

Customer ServiceCustomer Relationship Management (crm)

Other Skills

Time ManagementDigital MarketingOperations ManagementInternal AuditsBusiness Intelligence (BI)AnalyticsEnglishStrategyResearchProject Management

About

Dynamic professional with 6 years of experience in Operations Management & Client Relationship Management with well-known organisations.

Experience

6 yrs 9 mos

Total Experience

2 yrs 3 mos

Average Tenure

Current Experience

Airbnb

Specialist

Oct 2020 – Mar 2023 · 2 yrs 5 mos · Gurugram, Haryana, India · Remote

Customer ServiceTime Management

Jindal intellicom

Associate

Jan 2018 – Aug 2020 · 2 yrs 7 mos · New Delhi, Delhi, India · On-site

Worked for Zomato in various process.
1 Year experience as associate in Chat process.
1 Year experince as SME in Chat, Email, Content(menu building), POI curations process.

Customer Relationship Management (CRM)Customer Service