Matt Moore

Software Engineer

Concord, California, United States17 yrs 11 mos experience

Highly Stable

Key Highlights

Proven expertise in IT infrastructure and security.
Strong background in SaaS and vendor management.
Experience in startup environments and project delivery.

Stackforce AI infers this person is a SaaS and IT infrastructure specialist with a focus on security and service delivery.

Contact

Skills

Core Skills

Information SecurityService Delivery

Other Skills

OffboardingService-Level Agreements (SLA)Operating SystemsSingle Sign-On (SSO)IT AuditVendor RelationsStartupsSystem DeploymentService DeskOkta Identity CloudInfrastructureSecurityGoogle WorkspaceWireless NetworkingSMS

About

I have a rather varied and unique skill set. I've been a remote worker more time than I've spent at a desk. I find remote work very comfortable and ultimately put in more hours working by not having to commute. Being a special needs dad of an amazing son, this works out well for everyone. I'm looking for something interesting that is new to me, and problems that don't have off the shelf answers. I work best when I am given the end result desire then allowed to make it happen. I very much enjoy and thrive in a startup environment, especially in the sub 500 employee stages.

Experience

17 yrs 11 mos

Total Experience

2 yrs 7 mos

Average Tenure

Current Experience

Divvy homes

IT Engineer/Specialist and Information Security

May 2022 – Nov 2023 · 1 yr 6 mos · Concord, California, United States

Primary focus was special projects and tasks while supporting Tier 1 IT Helpdesk as needed.
Worked primarily with the VOIP phone system including the national call center.
Cleaned up existing vendor configurations
New Vendor migration.
Streamlined and consolidated numerous SaaS services in use and financial cost.
Consolidated multiple vendors into single services.
Handled number porting between vendors and providers.
Managed regulatory registrations for Divvy's call system. Tested and vetted new services prior to contractual commitment.
Documented simple How To confluence docs for internal use for company use case.
Worked with vendor support and account reps for bug identification and remediation. Wrote product feature requests to improve our experience and help vendors have a better product.
Setup offices remotely for internet services.
Managed SaaS and identity governance through Lumos.
Discovered and remediated 3rd party risk with shadow IT.
MDM with Hexnode and Kandji.

OffboardingService-Level Agreements (SLA)Operating SystemsSingle Sign-On (SSO)IT AuditVendor Relations+32

Self-employed as a stay at home dad for a special needs son

Manager

Nov 2016 – May 2022 · 5 yrs 6 mos · Concord, California

My son was born with Prader-Willi syndrome. It's been challenging and rewarding for me. Last spring ('21) he completed his 18th surgery, which we hope will be the last. He's a great kid, but one of the hardest jobs I've ever had, and the most rewarding. Along the way I have coached Little League, taught him to swim, and how to be self reliant & independent.

Operating SystemsInformation SecurityService DeskService DeliverySecurityCommunication+2

Cloudflare, inc.

Senior IT Engineer

Mar 2015 – Nov 2016 · 1 yr 8 mos · San Francisco

First IT Engineer in Cloudflare's newly created IT department.
Responsible for all corporate IT activities and projects, purchases.
Transitioned IT from Startup to Enterprise
Transitioned from email requests to tickets with Jira.
Built, configured and deployed the key IT systems and enterprise applications
Deployed computer imaging
Maintained SLA measured in minutes rather than hours.
Designed, planned and built new headquarters IT infrastructure.
Administration of all enterprise Local/SaaS applications: Atlassian Suite, G-Suite, Salesforce, Twilio,
WebEx, Citrix GotoMeeting, VMWare, 2FA, VoIP.
Managed office wired and wireless networks.
Deployed Apple Server to manage IOS devices
Performed network security and compliance tasks to support the Information Security Program.
Gathered evidence and made changes to corporate IT program in order to pass PCI 3.1
Designed and implemented the endpoint security policy
Scanned for rogue wireless networks
Triaged workstation security incidents

OffboardingService-Level Agreements (SLA)Operating SystemsIT AuditVendor RelationsServer Administration+23

Active sports clubs

IT Contractor

Mar 2014 – Nov 2014 · 8 mos

On call contractor for IT work. Focused on Public WiFi network and Production Network Antivirus needs.

OffboardingService-Level Agreements (SLA)Operating SystemsServer AdministrationInformation SecurityService Desk+14

Vectra networks, inc.

IT Contractor

Dec 2012 – Jul 2013 · 7 mos · San Jose

Working directly with the CIO, built the production and testing networks in the main office and the Data Center. Created test bed networks, configuring switches, servers and firewalls. Setup Aruba wireless network with Aruba controller. Configured VPN for employee offsite access. Set up Thecus NAS drives for local and data center storage use. (At the time the company was called Trace Vector)

Service-Level Agreements (SLA)Operating SystemsServer AdministrationStartupsInformation SecurityService Delivery+11

Club one

IT Contractor

Aug 2008 – Mar 2014 · 5 yrs 7 mos

On call contractor for IT work. Computer installs, trouble shooting, network streamlining, firewall installations, VoIP deployment. Everything on the customer side of the MPOE is within my area of service. Covering all of the Bay Area as well as Southern California locations. WiFi network engineering, and Antiviris administration were some of my many projected I worked on. Worked on job sites from cinder-block walls and mud floors to finished building ready for customer use.

OffboardingService-Level Agreements (SLA)Operating SystemsServer AdministrationInformation SecurityService Desk+14