Jan 2022 – Jul 2022 · 6 mos · Faridabad, Haryana, India

• Key Result Areas
• Ensuring that appropriate staffing levels are maintained at all times and that there is a certain level is slack in the system to cover busy periods.
• Allocating daily jobs and workloads.
• Supervising and prioritizing important tasks and ensuring they get done first.
• Making sure that all health and safety rules are strictly followed.
• Ensure physical inventory audit conduct on daily basis as per schedule.
• Inventory Management at per SOP.
• Ensure proper receiving inventory and display as per guidelines given by company.
• Ensure proper proper putaway of received inventory.
• Manage online business with all mobile applications and website
• Responsible for store operation and accounts activity.
• Focus on timely deliver order to customer within 15 minutes.
• Manage store delivery Vs Store indent.
• Doing audit of Cash and store standard as per company checklist and send data to HO for one store on every day.
• Tracking payments status of delivery as per order payment Mode.
• Update daily attendance of store staff and share with HR.
• Manage 116 Team members including Security and House Keeping.
• Conduct Staff Briefing and assign daily tasks and communication given by superior and Management.
• Ensure shrinkage & Dump control.
• Manage to 10 minutes delivery at the customer doorstep,
• Generate purchase order.
• Follow up with distributors.
• I handled 100+ delivery boys team.
• Arrangement to doorstep delivery or pickups at the customer.

Mar 2019 – Jan 2022 · 2 yrs 10 mos · Delhi, India · On-site

• Key Result Areas
• Ensuring that appropriate staffing levels are maintained at all times and that there is a certain level is slack in the system to cover busy periods.
• Allocating daily jobs and workloads.
• Supervising and prioritizing important tasks and ensuring they get done first.
• Making sure that all health and safety rules are strictly followed.
• Ensure physical inventory conduct on daily basis as per schedule.
• Manage online business with all mobile applications and HO instruction.
• Responsible for six store ( 2 company operated stores and 4 franchise operated stores)
• Conduct weekly meeting with all store leaders.
• Focus on store EBITDA and increasing sales.
• Combined EOD report send to HO on daily basis.
• Manage store delivery Vs Store indent.
• Doing audit of Cash and store standard as per company checklist and send data to HO for one store on every day.
• Tracking payments status of delivery at franchise stores.
• Update daily attendance of store staff and share with HR.

Jan 2017 – Mar 2019 · 2 yrs 2 mos · New Delhi Area, India

• Responsible forend to end management of the store, primarily sales, customer
• Service, maintaining cash controls, purchasing and maintaining the store and
• Merchandise.
• Job Description :
• Maintain F&V Section as per modern trade.
• F&V indent in SAP per requirement and category suggestion.
• Responsible for F&V losses.
• Customer servicing and sale.
• Provided excellent customer service to new and existing customers.
• Maintaining stock, supplies and sales.
• Maintaining accounts.
• Responsible for visual Merchandizing.
• Maintaining the ambiance of the store.
• Space Management, Arranging for promotion to boost the sale.
• Handling the team management & boost them for sale..
• Branding building activities ,monitoring complete study of their products,
• Prices, customers and opportunities.
• Regular physical Inventory and audits details maintaining..
• Ensure shrinkage & Dump control.
• Planning new implementations and ideas to increase footfall of the store.
• Controlling the store inventory and ensuring the maintenance of the Standards of goods.
• Planning new implementations and ideas to increase footfall of the store.
• Studying market reports and competitor strategies.
• Job Specifications:
• Excellent Managerial Exposure, Team Handling, Encouraging,
• High on Energy, Enterprising and Responsible, Knowledge of MIS,
• Should have experience in Team Appraisal.

Nov 2015 – Dec 2016 · 1 yr 1 mo · Delhi, India

• Responsible for business for store, handling multiple categories like: -Food FMCG (Food & Beverage, Beverages, Non Vegetarian, Confectionary, Processed Food, Frozen Veg. /SN, Fruits & Vegetables, Dairy & Staples), BOH (Back of House).
• Financial:
• In store merchandizing, Promotion implementation, execution & monitoring.
• Per Sq/Ft category sales target vs. achievement ratio
• Ensuring availability of promo SKU’s at store level.
• Merchandizing Management:
• Ensuring & continuously improving the merchandizing at the store level.
• Revision of assortment &Plano gram of stores as per the catchments requirement & sales.
• Resolving SKU’s related issues like price issue, mapping issue etc ,coordinating with different verticals & functions of the company
• Benchmarking prices & promotions of different competitors across formats to provide overall competitive advantage.
• People learning & development:
• Training the manpower at store level about the products/SKU’s/Promotions.
• To train & help the store team in Implementation of Plano gram/Compliance of adjacency.
• Effective display& merchandizing of stock i.e. Floor stacks/Island Display/Peg Wall displayed.
• BOH (Back of House)
• Responsible for Manpower Management.
• Reliance Fresh warehouse management.
• Conduct the physical Inventory Audit with P.I. Team.
• Ensure shrinkage & Dump control.
• Responsible for inventory management.
• Responsible for daily works like count correction, GRN, GRDC, raising indent.
• Liasoning with Reliance Supply Chain Solution Ltd. & Vendors

Oct 2013 – Oct 2015 · 2 yrs · Delhi, India

• Responsible for Manpower Management.
• Reliance Fresh warehouse management.
• Conduct the physical Inventory Audit with P.I. Team.
• Ensure shrinkage & Dump control.
• Responsible for inventory management.
• Responsible for daily works like count correction, GRN, GRDC, raising indent.
• Liaisoning with Reliance Supply Chain Solution Ltd. & Vendors

Nov 2009 – Dec 2013 · 4 yrs 1 mo · Delhi, India

• Finance: Generating cash reports and managing sales and imprest cash.
• In charge of Shift Planning
• Inventory Management: Managing Indent, Dump, Shrink and Liquidation of stock.
• Tracking customer feedback for continuous improvement.
• Was responsible for daily works like count correction, GRN, GRDC, raising indent.
• Responsible for the store opening & Closing as required.

May 2007 – Oct 2009 · 2 yrs 5 mos · Delhi, India

• Finance: Billing at Cash till with Retalix Software as per company’s SOP.
• Responsible for section management and iventory.
• Tracking customer feedback for continuous improvement.
• Was responsible for daily works & raising indent.
• Responsible for the section shelf help as per company’s standard.

Jan 2006 – May 2007 · 1 yr 4 mos · Delhi, India

• Manage Fruits & Vegetable Section as per company guidelines.
• Responsible for F&V Freshness and inventory.
• Tracking customer feedback for continuous improvement.
• Was responsible for daily works & raising indent.
• Responsible for the section Cleaning, Shorting, Grading & Crisping.