Sep 2019 – Oct 2020 · 1 yr 1 mo · San Francisco Bay Area

• Amazon Personalize - a fully managed AI-powered recommendation service - allows developers with no prior machine learning experience to easily build sophisticated personalization capabilities into their applications, using machine learning technology perfected from years of use on Amazon.com

Aug 2015 – Jun 2019 · 3 yrs 10 mos

• Managed 15 engineers and built two teams from the ground up
• Spearheaded development of Netflix original content management system
• Architected scalable and fault tolerant edge API gateway service for content applications
• Led development of machine-learning based predictive analysis system to predict quality of third-party content, reducing human-based content inspection effort by 70%
• Initiated and led the development for replacement of third-party subtitle creation and review systems, greatly reducing cost and eliminating manual process
• Reduced the master asset quality inspection cost by nearly 50% by introducing a video analysis algorithm

Mar 2013 – Jul 2015 · 2 yrs 4 mos

• Built search platform for content applications using Elasticsearch
• Spearheaded multiple projects to re-architect monolithic applications into microservices as part of the data center to cloud migration
• Pitched, and led the development of breakthrough unified concept to enable selective playback of pre-release content on the Netflix service with following benefits

Dec 2007 – Oct 2011 · 3 yrs 10 mos

• Led the architecture and design of secure, highly available and scalable distributed architecture of billing and payment system
• Scaled the system from billing 7 million customers to beyond 50 million
• Built framework to easily integrate payment methods, and implemented multiple payment methods
• for production use
• Integrated a 3600 view of billing and payment details with the CRM application resulting in 20%
• reduction in customer support call time
• Worked with operation team to build a monitoring system and a dashboard to detect and alert on
• production issues instantly, reducing the billing and payments related customer support calls by
• 10%
• Co-Led the design and development of the Netflix cloud-based e-Commerce system
• Worked with marketing team to achieve a simplified sign-up process that resulted in additional customer acquisition - a core Netflix business metric
• Managed a development team to successfully deploy, configure and test the Netflix DVD division billing stack and related applications in an accelerated time frame
• Co-ordinated with payment processing vendors for certification of billing system

Jan 2011 – Jan 2013 · 2 yrs

• Led team to build Hadoop job management, monitoring, and dashboard application for the Greenplum Hadoop distribution

Nov 1999 – Dec 2007 · 8 yrs 1 mo

• Designed and implemented a server framework for hosting Amdocs applications based on Java Web Start and Swing
• Lead role in design and development of Eclipse plug-in development tool
• Exposed monolithic CRM application as Web Services to enable integration with other Amdocs systems
• Key contributor in design and development of browser-based CRM application using MVC architecture

Jan 1999 – Jan 1999 · 0 mo

• Led a team to analyze and re-architect UNIX based network applications for monitoring and controlling processes on different machines, porting to Windows
• Designed and developed a library for indexed sequential access method (ISAM) in C++
• Implemented indexing using B+ tree-index architecture for quick data retrieval

Jan 1997 – Jan 1999 · 2 yrs

• Developed high-level architecture, designed and prototyped Internet Printing Protocol (IPP)
• Implemented RFC 1179 for Hitachi Line Printer Remote (LPR), using Win32 Socket programming
• Designed and developed MRI Reader Module of MCG (Magneto Cardio Gram)

Jan 1996 – Jan 1997 · 1 yr

• Partnered in design and development of status monitoring, combined and integrated track plot of radar, and Differential Global Positioning System (DGPS)
• Involved in coding of real-time software for Ground Control Station (GCS) of unmanned aircraft