Shraddha Tiwari

Operations Associate

Delhi, India3 yrs 8 mos experience

Key Highlights

  • Proven expertise in People Operations.
  • Strong background in customer service and operational efficiency.
  • Committed to fostering growth and enhancing organizational culture.
Stackforce AI infers this person is a People Operations professional with a focus on HR and customer service in fast-paced environments.

Contact

Skills

Core Skills

Human Resources (hr)Frontend And Backend Developer

Other Skills

Onboardingcustomer handlingticket resolutiongrievancecold callsemailsFrontendbackend developerTalent ManagementEquipment Maintenance

About

I am a dedicated People Operations professional with a strong background in driving organizational success within fast-paced environments, currently contributing to Grofers (Blinkit/Zomato). My career began in customer service at Aakash Educational Services Limited, where I developed a deep understanding of customer needs and operational efficiency. Academically, I hold an MBA from Chandigarh University, complementing my BCom from MGKVP, Varanasi. This educational foundation, combined with my professional experience, has instilled in me a persistent commitment to excellence and continuous improvement. I am passionate about leveraging my skills to foster growth, streamline operations, and enhance organizational culture.

Experience

3 yrs 8 mos
Total Experience
11 mos
Average Tenure
--
Current Experience

Deep technoservices llp

IT HR

Aug 2025Feb 2026 · 6 mos · Delhi, India · On-site

Blinkit

People Ops

Aug 2024Aug 2025 · 1 yr · Gurugram, Haryana, India · On-site

Aakash educational services limited

Student Support Officer

Jan 2023Jul 2024 · 1 yr 6 mos · Delhi, India

Onboardingcustomer handlingticket resolutiongrievancecold callsemails+1

Planetspark

Talent Acquisition Team

May 2022Jan 2023 · 8 mos

Onboardingcustomer handlingticket resolutiongrievancecold callsemails+3

Ashman foundation

Human Resources Intern

Aug 2020Feb 2021 · 6 mos · New Delhi, Delhi, India · Remote

  • Onboarding new interns, hiring and cold calling
Talent ManagementHuman Resources (HR)

Education

CHANDIGARH UNIVERSITY

Master of Business Administration - MBA — Human Resources Management and Services

Mar 2022Mar 2024

Mahatma Gandhi Kashi Vidyapith (MGKVP), Varanasi

Bachelor of Commerce - BCom — Commerce

Jul 2018Aug 2021

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