Jan 2023 – Present · 3 yrs 3 mos · Kerala, India · Remote

• Claygreen Foundation | A Not-for-Profit Initiative
• ✅ Building a community-driven ecosystem for Learning, Living & Livelihood.
• ✅ Empowering individuals through education, sustainability, and skill development.
• ✅ Focused on giveback & volunteering to create lasting social impact.
• For details, visit: https://greenink.pro/blogs/claygreenblog.html

May 2022 – Nov 2022 · 6 mos · Bengaluru, Karnataka, India

• Head of SRE Engineering | Unacademy Group (+ Relevel, Cohesive, Graphy, ..)
• ✅ Led SRE Engineering for future-scale, ensuring availability, stability, security, profitability, and developer productivity.
• ✅ Architected highly scalable & resilient infrastructure to support rapid growth.
• ✅ Drove operational excellence through automation, observability, and security best practices.
• ✅ Optimized cloud costs while maintaining peak performance and reliability.
• ✅ Empowered developers with streamlined CI/CD, monitoring, and incident management frameworks.

Jun 2020 – May 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Founding Site Reliability Engineer (SRE) | Apple | Scaling Global SRE Operations
• ✅ Built Apple’s MSI Division SRE Team from Ground Up – Established a global SRE organization ensuring reliability and efficiency.
• ✅ Infrastructure & SaaS Ops Transformation – Designed strategic tooling & automation, enhancing system resilience.
• ✅ 24x7 Global Support (“The Sun Model”) – Ensured uninterrupted operations across factories & manufacturing sites.
• ✅ IoT & ML Applications – Optimized manufacturing infrastructure with cutting-edge SRE solutions.
• ✅ Leadership & Talent Growth – Spearheaded hiring, training, and mentoring to scale a world-class SRE team.
• ✅ SRE Strategy & Execution – Defined deliverables, resource planning, and onboarding for seamless project execution.

Sep 2017 – Jun 2020 · 2 yrs 9 mos · Bangaon Area, India

• ✅ SRE/DevOps Transformation: Built a high-performance DevOps culture, enabling scalability with Microservices, Kubernetes (EKS/ECS/OpenShift), and Docker.
• ✅ AWS Cost Optimization: Cut cloud expenses by 70% while maintaining peak performance.
• ✅ Monitoring & Reliability: Implemented CloudWatch, Datadog, ELK, Prometheus, PagerDuty for real-time observability.
• ✅ Infrastructure as Code (IaC): Streamlined deployments with Terraform, CloudFormation, Ansible, Salt.
• ✅ CI/CD & SDLC Excellence: Enhanced software delivery via Jenkins, Gitflow, Spinnaker, Bitbucket Pipelines, Nexus Artifactory.
• ✅ Security & Compliance: Enforced strict security using IAM, Okta, Cloudflare, Vault, LDAP, Consul.
• ✅ Automation & Efficiency: Leveraged Python for backups, app lifecycle management, and stack automation.
• ✅ Leadership & Team Building: Hired, mentored, and built a global, high-performing SRE/DevOps team.

Apr 2012 – Sep 2017 · 5 yrs 5 mos · Bangaon Area, India

• ✅ Hybrid Cloud Deployment: Led VMware/ESX integration with public & private cloud for agility & efficiency.
• ✅ Datacenter Migration: Seamlessly transitioned RHEL6 → RHEL7 with zero disruptions.
• ✅ Containerization & Orchestration: Spearheaded Docker & Kubernetes adoption for modernized workloads.
• ✅ Configuration Management: Ensured compliance & consistency with Saltstack & CF Engine.
• ✅ Proactive Monitoring & Reliability: Implemented ELK, Nagios, & Pulse for system health & alerting.
• ✅ DevOps & SDLC Excellence: Advocated CI/CD, automated workflows (Perl, Python, Shell), and streamlined code reviews.

Mar 2009 – Apr 2012 · 3 yrs 1 mo · EGL, Bangalore

• ✅ Project Implementation & Architecture: Led design, TDP, and technical delivery for seamless execution.
• ✅ ITIL-Based Operations: Managed incident, change, and problem management with security compliance.
• ✅ High Availability & Clustering: Implemented HP Service Guard & Red Hat Cluster Suite for resiliency.
• ✅ Storage & Server Management: Expertise in Powerpath, Symmetrix, SRDF, RHEL, HP-UX, and automation tools.
• ✅ Automation & Optimization: Streamlined patching, logging, alerting, and remote management with scripting.
• ✅ Training & Leadership: Conducted internal training, fostering team growth and efficiency.

Dec 2008 – Feb 2009 · 2 mos

• ✅ Virtualized Infrastructure Management: Configured and optimized servers & application stacks within VMware.
• ✅ System Performance & Reliability: Ensured seamless operations across UNIX & Linux platforms.
• ✅ Automation & Quality Assurance: Developed scripts for compatibility checks of vendor hardware/software.
• ✅ Training & Knowledge Sharing: Empowered teams with expertise in DDMi software library.

May 2005 – Nov 2008 · 3 yrs 6 mos · BTM Layout, Bangalore

• ✅ Expertise in Multi-OS Administration: Managed UNIX, Linux, and Windows environments, ensuring seamless IT operations.
• ✅ Networking & Security: Designed and maintained routers, switches, firewalls (FortiGate, IP Tables, Check Point) & VPNs.
• ✅ Server & Application Management: Oversaw web, FTP, DNS, DHCP, proxy, and email services (Exim, Postfix, Zimbra).
• ✅ IT Automation & Monitoring: Implemented shell scripting, proactive monitoring, and alerting systems.
• ✅ Backup & Disaster Recovery: Ensured data integrity using open-source backup solutions.
• ✅ Version Control & Collaboration: Managed SVN, CVS, and internal tools (Twiki, Bugzilla, SugarCRM, Drupal).
• ✅ Vendor & Stakeholder Coordination: Liaised with service providers to optimize IT ecosystem.