Anas Farooque

Operations Associate

Mumbai, Maharashtra, India3 yrs 3 mos experience

Key Highlights

Experienced in managing remote teams effectively.
Proficient in customer service and travel consulting.
Strong background in operations management for rental properties.

Stackforce AI infers this person is a skilled operations manager in the travel and hospitality industry.

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Skills

Core Skills

Operations ManagementTeam ManagementCustomer ServiceTravel ConsultingCustomer SupportTraining And Development

Other Skills

guest communicationbooking operationsproperty managementissue resolutionservice quality standardsoperational efficiencyflight reservationsitinerary planningbooking managementcommunicationproblem solvingadvanced supportcase handlingprocess guidancetraining

Experience

3 yrs 3 mos

Total Experience

1 yr 1 mo

Average Tenure

1 yr

Current Experience

Skyline serenity

Team Manager

May 2025 – Present · 1 yr · Jharkhand, India · Remote

Managed operations for multiple short-term rental properties in Dubai.
Led and supervised a **remote team handling guest communication and booking operations**.
Coordinated guest check-ins, check-outs, and issue resolution to ensure high guest satisfaction.
Oversaw property listings, availability calendars, and pricing updates on platforms such as Airbnb.
Handled operational escalations and ensured quick resolution of guest complaints.
Maintained service quality standards and improved operational efficiency.

operations managementguest communicationbooking operationsproperty managementissue resolutionservice quality standards+2

Etraveli group

Travel Consultant

Nov 2024 – Apr 2025 · 5 mos · Mumbai, Maharashtra, India · On-site

Assisted customers with **flight reservations, itinerary planning, and travel inquiries**.
Managed booking changes, cancellations, and refund requests.
Provided professional travel support to international customers.
Maintained strong customer satisfaction through effective communication and problem solving.
Handled high-volume customer interactions in a fast-paced travel environment.

flight reservationsitinerary planningcustomer supportbooking managementcommunicationproblem solving+2