A

Abdul Sameer

Operations Associate

Bengaluru, Karnataka, India6 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proficient in Customer Relationship Management.
  • Strong quality assurance skills enhancing customer satisfaction.
  • Experienced in multi-tasking and problem-solving in fast-paced environments.
Stackforce AI infers this person is a Customer Experience Specialist in the BPO industry.

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Skills

Core Skills

Customer Relationship Management (crm)

Other Skills

Quality AssuranceClarityCustomer Due Diligence (CDD)DocumentationSkilled Multi-taskerFinancial TransactionsSportsBusiness Process Outsourcing (BPO)Easily AdaptableQuery ResolutionCustomer SuccessCustomer Satisfaction (CSAT)Service-Level Agreements (SLA)KYC VerificationBanking

Experience

6 yrs 6 mos
Total Experience
2 yrs 9 mos
Average Tenure
5 yrs 3 mos
Current Experience

Loop

Claim support executive

Aug 2024Present · 1 yr 9 mos · Bangalore Urban, Karnataka, India

Phonepe

Advisor Customer Experience

Feb 2021Present · 5 yrs 3 mos · Bangalore Urban, Karnataka, India

  • Just Amazing ☺️☺️☺️
Customer Relationship Management (CRM)Quality Assurance

Meesho

Meesho

Jan 2019Apr 2020 · 1 yr 3 mos

Customer Relationship Management (CRM)Quality Assurance

Education

Al-Ameen Arts, science & Commerece College, Hosur Road, Bangalore-27

Bachelor of Commerce - BCom

Jan 2014Jan 2017

Al-Ameen Arts, science & Commerece College, Hosur Road, Bangalore-27

Bachelor of Commerce - BCom

Jan 2014Jan 2017

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