Rishabh pandey

Operations Associate

Delhi, India7 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Expert in Cluster and Store Management.
Proven track record in performance improvement.
Skilled in building operational frameworks from scratch.

Stackforce AI infers this person is a logistics and operations expert in the e-commerce sector.

Contact

Skills

Core Skills

Cluster ManagementWarehouse OperationsStore ManagementPerformance ImprovementLast Mile DeliveryStore OperationsDriving PerformanceDelivery Performance

Other Skills

Customer Experience ManagementInventory ControlLeadershipProblem SolvingTeamworkCommunicationTime ManagementTeam ManagementCost ControlSOP ImplementationPicking Process ImprovementEnglishMicrosoft ExcelField ServiceWorking Experience

Experience

7 yrs 1 mo

Total Experience

1 yr 5 mos

Average Tenure

2 yrs

Current Experience

Flipkart

2 roles

Cluster Manager

Promoted

Mar 2026 – Present · 2 mos · Delhi, India · On-site

Cluster ManagementWarehouse OperationsPerformance ImprovementDriving PerformanceDelivery PerformanceCustomer Experience Management+6

Store Manager

May 2024 – Mar 2026 · 1 yr 10 mos · Delhi, India · On-site

Building the Minutes Concept from the starting as Flipkart is entering the Quick Commerce Segment.
Polygon Making- How much potential area we are going to serviceable.
Picking Path, Zoning , sequencing.
Hiring of Inhouse and outhouse Folks. Training and on various processes of Picking and Putaway.
From Zero to building a Complete Dark Store Setup.

Store ManagementPerformance ImprovementDriving PerformanceInventory Control

Blinkit

Store Manager

Dec 2023 – May 2024 · 5 mos · Gurugram, Haryana, India · On-site

Worked on Last Mile and In Store to Achieve Best SLA in Clusters. Handling the Team of 100 Plus Riders. Cost effective. CPO, EPH, CPK, NEPH. Controlling all the Deviated SLA.

Last Mile DeliveryTeam ManagementCost Control

Swiggy

3 roles

Senior Store Manager

Aug 2023 – Dec 2023 · 4 mos

Handling All Store Operations, Implementing Sop's, Improvements in Picking Process, Fragile Handling, Work on City Attrition, Wastages Process, Core Metrix, Handling the Team 60 Plus.

Store OperationsSOP ImplementationPicking Process ImprovementTeam Management

Store Manager

Promoted

Aug 2021 – Dec 2023 · 2 yrs 4 mos

As an Head of the Store I am always working on Core Targets, Company's Metrix, Zero Wastages, Improved Order to billing timing. increase profit, less cost per order.

Inventory ControlCustomer Experience ManagementPerformance Improvement