TJ Hyde II

Operations Associate

Raleigh, North Carolina, United States28 yrs 4 mos experience

Key Highlights

  • Expert in Apache Kafka and Kubernetes.
  • Strong background in troubleshooting and support.
  • Experience in partner product certification automation.
Stackforce AI infers this person is a skilled Technical Support Engineer in the Big Data and Cloud Computing sectors.

Contact

LinkedIn

Skills

Core Skills

Apache KafkaKubernetes

Other Skills

Shell ScriptingLinuxTroubleshootingHadoopDistributed Systems3DTexture ArtistBig DataGame Design3D ModelingHardware DiagnosticsWindowsFile SystemsNetwork AdministrationVirtual Reality

Experience

28 yrs 4 mos
Total Experience
7 yrs 4 mos
Average Tenure
2 yrs 4 mos
Current Experience

Redpanda data

Technical Support Engineer

Jan 2024 – Present · 2 yrs 4 mos · Remote

Apache KafkaKubernetesShell ScriptingLinuxTroubleshooting

Self-employed

Consultant

Nov 2022 – Jan 2024 · 1 yr 2 mos

Confluent

Partner Solutions Engineer

Sep 2020 – Nov 2022 · 2 yrs 2 mos

Cloudera

4 roles

Senior Partner Software Engineer

Promoted

Aug 2018 – May 2020 · 1 yr 9 mos · Raleigh-Durham, North Carolina Area

  • Created automation and processes for certification of ISV/IHV Partner products with Cloudera's offerings.
  • Enabled ISV/IHV Partners with education, joint demo/presentations, joint support issue resolution, product development and roadmap items. Data Center, Cloud, Hybrid Cloud, and Private Cloud deployments.

Partner Software Engineer

Promoted

Jan 2017 – Aug 2018 · 1 yr 7 mos · Raleigh-Durham, North Carolina Area

Partner Solutions Consultant

Aug 2015 – Jan 2017 · 1 yr 5 mos · Raleigh-Durham, North Carolina Area

Customer Operations Engineer

Mar 2013 – Aug 2015 · 2 yrs 5 mos · Raleigh-Durham, North Carolina Area

  • Focused on enabling and keeping our customers going across Cloudera's diverse offerings. Involved in upgrade and deployments, troubleshooting, root cause analysis, escalated issue resolution with CDH and Cloudera Manager. SME on Storage systems, HDFS / NameNode recovery and Zookeeper.

Cae

Visual Database Modeler / Texture Artist

Mar 2011 – Aug 2011 · 5 mos · Orlando, Florida

Blue water recon llc

Network Engineer / Consultant / Chief Mate

Jan 2007 – Jan 2011 · 4 yrs

Pirates, vikings and knights ii team / octoshark studios

Lead Developer, 3d Artist, Texture Artist, Environmental Artist, Game Design

Jan 2003 – Jun 2019 · 16 yrs 5 mos

Self-employed

3D Artist, Network Design / PC Technician

Sep 1997 – Mar 2011 · 13 yrs 6 mos

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