Nov 2024 – Jul 2025 · 8 mos · Bengaluru, Karnataka, India · On-site

• Handling 5.4lakh sq.ft area

Jul 2020 – Nov 2024 · 4 yrs 4 mos · Bangalore Urban, Karnataka, India · On-site

• Handling of South Flipkart warehouse site operations,Ensure over all Facility operations across the South regions locations. Handling the over all South 35lakh sq.ft area warehouse operations, Katakana -18.5 Lakh sq.ft area with 8nos warehouse sites. Tamilnadue - 9 Lakh sq.ft area with 7nos warehouse sites. Telengana – 8.5 Lakh sq.ft area with 5nos warehouse sites. Handling South site team of 600nos of manpower. Handling Soft service, Technical, Cafeteria and Transport operations for south sites. Handling the South accounts payments, Ensure the on time invoices submission and payments. Ensuring the SLA scores healthy and ensure with minimum dedications.
• Managing the P&L for all sites.

Jun 2018 – Jul 2020 · 2 yrs 1 mo · Bangalore · On-site

• Ensure over all Facility operations across the Pan India locations. Handling the across pan India 52nos Sites & In Bangalore 41no's Sites
• Handling Pune, Mumbai, Hyderabad, Chennai and Noida locations.
• Handling over all operational 22 Lakhs Square feet area.
• Handling over all more than 350nos clients
• Handling team size of Pan India directly 73nos and Contract staff is 850nos
• Managing the central teams like PMO team, Transition team, HVAC team, MEP team, Audit team, QHSE team, Asset team & Soft service team.
• Managing the centralized helpdesk team & Ensuring the SLA of tickets.
• Managing the P&L for all sites.
• Handling the client's major escalations & setting up the process.
• Managing the all sites cafeteria operations and Managing the revenue generation.
• Managing the additional add on services (Man power supply, Water bottle supply, Asset maintenance package, Coffee machine and Pest services) for clients and ensuring the revenue generation to manage the P&L.
• Coordinating with project team and Pre- project team for ensuring the major snag points completion for new projects.
• Coordinating with Acquisition team for landlord snag points.
• Managing the complete soft / technical services for all sites and Setting up the standard process.
• Coordinating with sales team and CRM for new clients positioning.
• Ensuring the LOI agreements in place.
• Managing the procurement team & ensuring the on time PO releasing for add on works.
• Coordinating with vendors & site team for additional add on works.
• Ensuring the site upgradation works at sites.
• Setting up the standard process for all services to avoid escalations.
• Managing audits team and evaluating the audit score for all sites. Ensuring all sites met with above 90% audit score.
• Ensuring the Safety EHS audits at sites on regular intervals and Ensuring team has to follow the EHS standards.
• Coordinating with HR team for fulfilling the manpower to sites and taking the interviews for fulfilling the shortfalls.

Feb 2015 – Jun 2018 · 3 yrs 4 mos · Bangalore Area, India

• Taking care facility operations all the services, Ensure over all day to day operation of the organization.
• Responsible for entire Technical operation & Maintenance activities.
• Ensuring the entire Soft services - Janitorial service operations.
• Handling of Transport management functions & ensuring the smooth functions.
• Handling of Cafeteria management functions & ensuring the smooth functions.
• Responsible for Pest control service function & operations.
• Responsible for Gardening / Landscaping function operations.
• Ensuring the Front office function operations.
• Handling of Service desk / Helpdesk Services operations.
• Ensuring the Mail room management service operations.
• Handling of Gym management operations.
• Ensuring the Guest house management / Guest hospitality operations.
• Handling of Space management function operations
• Ensuring the Garbage & Waste management operations.
• Handling of News paper & magazines functions
• Ensuring the Flower Management function operations.
• Handling of Aquarium Maintenance function.
• Ensuring the Scarp / Hazardous waste disposal functions
• Handling of Sewage Treatment Plant (STP) functions.
• Ensuring the Food Waste management function
• Ensuring the Laundry Service function.
• Ensuring the Health & Safety Environment (HSE) functions.

Apr 2013 – Feb 2015 · 1 yr 10 mos · bangalore

• Operation & Maintenance of HT/LT panels, Transformers, DG Sets, UPS, HVAC systems, Fire Fighting systems, WTP, STP, BMS, civil & plumbing systems.
• Responsible for HK & Technical service, pantry services, Stationery, help desk, front office, mail room services, pest control and parking & transport management.
• Conduct Internal audits for all technical, safety , fire , security controls, housekeeping, Inventory planning & control and execution
• Planned Preventive Maintenance (PPM) schedule & execution for all Technical & soft services.
• Ensure Housekeeping services including the maintaining the office premises clean.
• Stock Management, handling of petty cash, Pest control & Housekeeping Services.
• Conducting of Fire Evacuation drills as per schedule. Nominate and organize trainings for Emergency Response teams (ERT), inform and conduct the drill, observe and close all differences to the standards, if any, found during the drill.
• AMC renewals for Manpower & Equipment's.
• Conduct meeting at regular intervals with service providers to ensure smooth operation of the services.
• Obtaining of Quotes for consumables for engineering/housekeeping negotiations/ finalization of vendor, preparation of work order/purchase order as per requirement.
• Evaluation of Invoice post completion/receipt of work/materials, submission of invoice for payment process & ensure timely release payment to the vendor as per PO/WO.
• Adhering to statutory compliances pertaining to CEIG, PCB, and Fire Department etc.
• Hands on Experience in setting up of new facility team and training them to meet the standards of the company.
• Preparation of reports - which includes MIS report, Daily reports, weekly reports, monthly report, project updates etc.
• Attending the client meetings and ensuring the addressed client quires.
• Ensuring the on time submission of Maintenance, electricity and water bills to clients.
• Responsible of payments collections with clients.

Jul 2010 – Mar 2013 · 2 yrs 8 mos · bangalore