Nilesh Das

Project Manager

Delhi, India9 yrs 6 mos experience
Highly Stable

Key Highlights

  • 8+ years of experience in hospitality operations
  • Expert in data analysis and project management
  • Strong background in compliance and regulatory processes
Stackforce AI infers this person is a skilled Operations Analyst in the hospitality and e-commerce sectors.

Contact

Skills

Core Skills

Operations ManagementData AnalysisProject ManagementBusiness DevelopmentE-commerce

Other Skills

Reporting & AnalysisIn-depth AnalysisClient handlingQuality AuditingBusiness Process ImprovementThird-Party Vendor ManagementRegulatory ComplianceSubject Matter ExpertsData AnalyticsBusiness Relationship ManagementHospitality

About

Experienced Ops Analyst with a demonstrated history 8+ years of working in the hospitality industry. Skilled in Data Mining, Project Management & Business Development.

Experience

9 yrs 6 mos
Total Experience
3 yrs 2 mos
Average Tenure
--
Current Experience

Airbnb

3 roles

Project Business Analyst

May 2025Jul 2025 · 2 mos

SENIOR OPERATION SPECIALIST, HOSTING

Promoted

Jul 2023May 2025 · 1 yr 10 mos

  • Present findings and strategic recommendations to senior management for process optimisation and improved outcomes.
  • Managing compliance reviews, and ensuring data accuracy for city councils.
  • Work closely with the legal & compliance teams to ensure that work aligned with evolving regulations.
  • Build/maintain reports, dashboards, and metrics that equips the organization to scale their product offerings successfully.
  • Engage in discussions to identify problems, quantify and improve the quality of workflows through data analysis.
  • Collaborating with fellow support colleagues and other internal teams to provide superior service to our hosts.
Operations ManagementData Analysis

Operational Specialist, Hosting

Nov 2018Jun 2023 · 4 yrs 7 mos

Project ManagementReporting & Analysis

Guardian life

Senior Analyst

Oct 2017Sep 2018 · 11 mos · Gurugram, Haryana, India

  • Creating & setting up the policy for Client.
  • Investigate and resolve data or account discrepancies.
  • Checking the documents of the clients & index them as per company guidelines.
  • Looking after for different operational activities as per requirements.
  • Act as subject matter expert, working closely with operational centers, providing coaching and support to increase efficiency and knowledge.
  • Keeping accurate records of day to day operations, logging incidents and identifying trends.
Operations ManagementIn-depth Analysis

Foodpanda india

2 roles

Subject Matter Expert

Promoted

May 2015Nov 2016 · 1 yr 6 mos · On-site

  • Technically prepare the restaurants for featuring on foodpanda.
  • Configure deals for the restaurants.
  • Approving contracts and deals of new vendors.
  • Maintaining accurate restaurant information and handle new requests.
  • Solving queries of the top AAA Vendors of foodpanda (ex; Domino's, Pizza Hut, McDonald's, Burger King.)
  • Handle reporting of entire content team to the Manager.
  • Work on various projects at Pan India level.
Operations ManagementBusiness Development

Operational Specialist

Sep 2014May 2015 · 8 mos · On-site

E-Commerce

Education

Delhi University

Bachelor of Commerce - BCom — Business/Commerce

Jan 2012Jan 2015

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