Nilesh Das

Project Manager

Delhi, India9 yrs 6 mos experience

Highly Stable

Key Highlights

8+ years of experience in hospitality operations
Expert in data analysis and project management
Strong background in compliance and regulatory processes

Stackforce AI infers this person is a skilled Operations Analyst in the hospitality and e-commerce sectors.

Contact

Skills

Core Skills

Operations ManagementData AnalysisProject ManagementBusiness DevelopmentE-commerce

Other Skills

Reporting & AnalysisIn-depth AnalysisClient handlingQuality AuditingBusiness Process ImprovementThird-Party Vendor ManagementRegulatory ComplianceSubject Matter ExpertsData AnalyticsBusiness Relationship ManagementHospitality

About

Experienced Ops Analyst with a demonstrated history 8+ years of working in the hospitality industry. Skilled in Data Mining, Project Management & Business Development.

Experience

9 yrs 6 mos

Total Experience

3 yrs 2 mos

Average Tenure

Current Experience

Airbnb

3 roles

Project Business Analyst

May 2025 – Jul 2025 · 2 mos

SENIOR OPERATION SPECIALIST, HOSTING

Promoted

Jul 2023 – May 2025 · 1 yr 10 mos

Present findings and strategic recommendations to senior management for process optimisation and improved outcomes.
Managing compliance reviews, and ensuring data accuracy for city councils.
Work closely with the legal & compliance teams to ensure that work aligned with evolving regulations.
Build/maintain reports, dashboards, and metrics that equips the organization to scale their product offerings successfully.
Engage in discussions to identify problems, quantify and improve the quality of workflows through data analysis.
Collaborating with fellow support colleagues and other internal teams to provide superior service to our hosts.

Operations ManagementData Analysis

Operational Specialist, Hosting

Nov 2018 – Jun 2023 · 4 yrs 7 mos

Project ManagementReporting & Analysis

Guardian life

Senior Analyst

Oct 2017 – Sep 2018 · 11 mos · Gurugram, Haryana, India

Creating & setting up the policy for Client.
Investigate and resolve data or account discrepancies.
Checking the documents of the clients & index them as per company guidelines.
Looking after for different operational activities as per requirements.
Act as subject matter expert, working closely with operational centers, providing coaching and support to increase efficiency and knowledge.
Keeping accurate records of day to day operations, logging incidents and identifying trends.

Operations ManagementIn-depth Analysis

Foodpanda india

2 roles

Subject Matter Expert

Promoted

May 2015 – Nov 2016 · 1 yr 6 mos · On-site

Technically prepare the restaurants for featuring on foodpanda.
Configure deals for the restaurants.
Approving contracts and deals of new vendors.
Maintaining accurate restaurant information and handle new requests.
Solving queries of the top AAA Vendors of foodpanda (ex; Domino's, Pizza Hut, McDonald's, Burger King.)
Handle reporting of entire content team to the Manager.
Work on various projects at Pan India level.

Operations ManagementBusiness Development