Jun 2023 – Present · 2 yrs 11 mos

• As part of Central Development Partners, heading operations of the business unit and partnering with business leaders to manage operations for delivering high quality games.
• Developing business strategies to enhance location capabilities and to support business & workforce transformation through adoption of latest technology trends and upskilling of talent.
• Part of India Governance Group, a consortium for creating location specific growth and operational strategies.
• EA India Lead for ABLE ERG, a WW initiative for promoting Diverse and Inclusive work environment at the location and promoting accessibility in games and at the workplace.

Jun 2018 – May 2023 · 4 yrs 11 mos

• Managing a team, geographically distributed across APAC and NA, for delivering Quality Engineering solutions to Game Development Studios.
• Successfully led the strategic transformation of the business for achieving 20% efficiencies YoY by introducing Data Analytics and Machine Learning using Player, System, Game Telemetry and Quality data.
• Created an effective organizational structure through internal talent development and hiring complementary skills with a focus on productivity, processes and business impact.

Jun 2013 – May 2018 · 4 yrs 11 mos

• Managed multi-disciplinary Engineering teams, with a mix of full-time employees and contract staff, providing a variety of technology solutions for measuring and improving the game quality.
• Supervised engineering solutions delivery execution and their alignment to the business opportunities and organization goals.
• Created development and growth opportunities for individuals. Built a strong layer of technical leaders and managers for effective business execution.
• Maintained a high level of partner engagement and ensure a high level of partner satisfaction.

Jul 2010 – May 2013 · 2 yrs 10 mos

• Managed teams for providing Quality Engineering solutions and modern practices for games running on platforms like Consoles, PC and Mobile.
• Identified new business areas, prepared proposals, set up the team and standardized technical solutions and delivery model.
• Managed business forecast and actual budgeting; directly interacted with Finance partners in tracking and reporting financial data.
• Created engagement & maturity models for measuring and improving partnership effectiveness.
• Presented and participated in periodic business reviews with executives; identified business opportunities and created plans for converting them into revenue generating services.
• Defined strategic goals and roadmap for teams; set objectives and tracked them periodically.
• Managed vendors for staff augmentation; owned hiring forecast, rates negotiation and invoicing.
• Technical exposure to Microsoft technologies (.NET, SQL Server, SSRS, MS BI Solutions), C++ and open source solutions like Selenium, Sikuli etc. Processes used were Scrum/Agile development

Dec 2008 – Jun 2010 · 1 yr 6 mos

• Build and manage high performing software engineering and QA teams working on wide variety of tools
• Scale up the team in response to customer demand using both regular employees and vendor contractors
• Manage projects in both Agile & distributed development environments and deliver high-quality, timely results
• Set meaningful objectives for the team and track them through key performance metrics
• Drive product and process improvements