Abhishek Kumar Shukla

Operations Associate

New Delhi, Delhi, India14 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 14 years of IT management experience.
Proven track record in digital transformation initiatives.
Expertise in cybersecurity and regulatory compliance.

Stackforce AI infers this person is a seasoned IT Manager with a focus on infrastructure and operations in the technology sector.

Contact

Skills

Core Skills

Information Technology InfrastructurePeople ManagementIt Infrastructure ManagementVendor ManagementIt SupportSystems AdministrationTroubleshooting

Other Skills

Strategic PlanningSecurity ManagementCompliance ManagementSystem administrator and maintenanceBudgetingTeam ManagementSonicwall FirewallFortinet FirewallInternet Service Provider (ISP)IT Operations ManagementData Center ManagementIT DesktopFloor SupportEnd /Remote User SupportIT Troubleshooting

About

Dynamic and results-oriented IT Manager with over 14+ years of experience in leading IT teams and driving digital transformation initiatives. Proven track record of aligning IT strategies with business objectives to deliver innovative solutions and optimize operational efficiency. Skilled in system implementation, project management, budgeting, and team leadership. Expertise in ensuring cybersecurity, regulatory compliance, and continuous improvement of IT infrastructure. Adept at vendor management, stakeholder communication, and providing exceptional user support. Looking for challenging opportunities to contribute my skills and drive organizational success. Thanks

Experience

14 yrs 10 mos

Total Experience

2 yrs 5 mos

Average Tenure

3 yrs 3 mos

Current Experience

Eaii advisors pvt ltd (ea)

IT Manager

Mar 2023 – Present · 3 yrs 3 mos · Delhi, India · Hybrid

Information Technology InfrastructurePeople ManagementStrategic PlanningSecurity ManagementCompliance ManagementSystem administrator and maintenance+2

Hindustan wellness

IT Manager

Oct 2022 – Feb 2023 · 4 mos · Gurugram, Haryana, India

Sonicwall FirewallFortinet FirewallPeople ManagementInternet Service Provider (ISP)IT Infrastructure ManagementIT Operations Management+2

Medikon india

Asst. Manager - Information Technology

Mar 2021 – Oct 2022 · 1 yr 7 mos · Delhi, India

Skills.
 Leading IT Infra & Operations.
 IT Desktop, Floor Support. End /Remote User Support.
 IT Troubleshooting, Assembling & Problem Solving.
 Active directory & Office 365, Mailing services.
 Vendor coordination & Management.
 IT Inventory & Budget Management.
 IT Policy and Process Creation.
 Gajshield Firewall Management.
 VERITAS Backup & Restoration.
 PO, Invoice & Payment Process.

IT DesktopFloor SupportEnd /Remote User SupportIT TroubleshootingAssembling & Problem SolvingActive directory & Office 365+9

Intertek india pvt. ltd.

Sr. IT Executive

Jan 2020 – Feb 2021 · 1 yr 1 mo · New Delhi Area, India

Skills.
 Systems Administration.
 Procurement/Vendor/Asset management, Coordination.
 Asset tagging, Asset Inventory, Asset Audit.
 Oversee installation of Operating System and application
software under multi-platform environments.
 managing servers, disk quota management and distributed
file systems, network, etc. and monitoring the same.
 Ensure application & compliance with the company’s IT
policies.
 Identify and develop vendors for procuring IT related
products & devices at reasonable and cost-effective rates.
 Install and configure network printer and other hardware
devices like PCs.
 IT Infrastructure management.
 Managing and Troubleshooting of LAN Infrastructure.

Systems AdministrationProcurement/Vendor/Asset managementCoordinationAsset taggingAsset InventoryAsset Audit+7

Arvato bertelsmann marketing services / majorel

Sr. IT Executive

Feb 2014 – Dec 2019 · 5 yrs 10 mos · India

Skills.
 IT Desktop, Floor Support. End /Remote User Support.
 IT Troubleshooting, Assembling & Problem Solving.
 Active directory & Mailing services.
 Vendor coordination & IT Assets Inventory updating.
 Access Card Creation & Details updating.
 IT Ticketing & Report updating.
 IT Assets Deployment & Movement.
 PO, Invoice & Payment Process.

IT DesktopFloor SupportEnd /Remote User SupportIT TroubleshootingAssembling & Problem SolvingActive directory & Mailing services+7

Ibm india private limited

Desktop Support Engineer

Mar 2011 – Dec 2013 · 2 yrs 9 mos · Gurgaon, India

Skills.
 IT Desktop, Floor Support, End User Support.
 IT Troubleshooting, Assembling & Problem Solving.
 Preventive Maintenance of IT Assets.
 IT Assets Inventory updating.

IT DesktopFloor SupportEnd User SupportIT TroubleshootingAssembling & Problem SolvingPreventive Maintenance of IT Assets+3

Education

Madhya Pradesh Bhoj (Open) University

Bachelor’s Degree — IT

Jan 2011 – Jan 2015

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