Rikki Goswami — Business Development Executive
• With 16 years of IT experience in the Telecom BSS, I have a deep understanding of Order Entry and Order Management processes. • My expertise spans across the European and Indian markets, working with industry-leading telecom providers such as British Telecom, Proximus Belgium, Du UAE, Rakuten Mobile, Vodafone Spain, and Bharti Airtel. • I specialize in delivering Telecom Selling and Order Provisioning solutions, ensuring optimized customer experience and streamlined business operations through innovative and effective CRM implementations.
Stackforce AI infers this person is a Telecom BSS expert with extensive CRM implementation experience.
Location: Gurugram, Haryana, India
Experience: 16 yrs 1 mo
Skills
- Telecom Bss
- Business Analysis
- Oracle Siebel Crm
Career Highlights
- 16 years of experience in Telecom BSS.
- Expertise in Order Entry and Management processes.
- Proven track record with leading telecom providers.
Work Experience
Netcracker Technology
Senior Business Analyst (3 yrs 4 mos)
Tata Consultancy Services
Assistant Consultant (4 yrs 3 mos)
IT Analyst (3 yrs 11 mos)
IBM
Siebel Consultant (9 mos)
Tech Mahindra
Sr. Software Engineer (7 mos)
Technical Associate (3 yrs 3 mos)
Education
Bachelor of Technology (B.Tech.) at College Of Technology, G.B.P.U.A&T, Pantnagar
High School at Guru Nanak Academy, Dehradun