Mar 2025 – Jun 2025 · 3 mos

May 2024 – Feb 2025 · 9 mos · Remote

• Led central product areas in Jira (a $1B+ ARR product), working with 2 teams of 20+ engineers and 2 designers across APAC, and partnering with research, data science, and marketing to drive execution.
• Led execution for a key strategic initiative to modernize how work is represented in Jira, expanding adoption among non-technical teams and driving significant business impact. This initiative was covered by TechCrunch.

Nov 2023 – Apr 2024 · 5 mos · Remote

• • Co-invented (patent pending) Jira’s first Gen AI feature (called AI work breakdown) to help project leads streamline requirement breakdowns, significantly reducing manual effort and improving productivity by more than half. The feature was showcased by the company’s president at the annual keynote and covered by TechCrunch.

May 2022 – Oct 2023 · 1 yr 5 mos · Remote

• Improved Jira's search performance by implementing an archival capability for old tasks, enhancing user experience while optimizing storage efficiency.
• Enabled seamless migration of a large user base from Data Center to Cloud by rebuilding a legacy product area, unlocking advanced use cases, and additional migration revenue.
• Developed a shared platform component for task creation in Jira, allowing other Atlassian teams to eliminate duplicate efforts and accelerate feature delivery.

Jun 2021 – May 2022 · 11 mos · Chennai, Tamil Nadu, India · Remote

• Owned third-party and platform integrations on the company’s flagship product - ServiceDesk Plus, worked with a team of 10 engineers and a designer, and collaborated with cross-functional marketing, presales, and support teams.
• Improved support agents’ productivity by building an integration that streamlines and accelerates customer connections across multiple video conferencing tools, surpassing adoption expectations.
• Developed a strategy and aligned leadership to invest in a new initiative aimed at improving the product’s positioning in the Gartner Magic Quadrant, a report that significantly influences enterprise deals.
• Led the launch of the ManageEngine Marketplace, enabling third-party partners to create and sell extensions for a wide range of niche use cases across thousands of organizations.
• Identified an opportunity to drive additional recurring revenue by introducing an add-on for expanded usage, enhancing cross-sell potential.

Apr 2020 – Jun 2021 · 1 yr 2 mos · Chennai, Tamil Nadu, India

• Led the onboarding and personalization experience on the company’s flagship app - Avaz AAC, enabling kids with speech disorders to communicate better.
• Redesigned the onboarding and personalization experience from scratch, leading to a significant increase in app registrations and long-term user retention.
• Enhanced engagement with the app’s teletherapy feature—a key differentiator during COVID-19—by simplifying the user experience, resulting in higher weekly active users.
• Enabled users with severe motor and speech disabilities to communicate independently by adding eye-gaze interaction support, an opportunity identified during on-site visits to special education schools.

Feb 2019 – Mar 2020 · 1 yr 1 mo · Chennai, Tamil Nadu, India

• Drove a notable increase in net profit by optimizing payment channels, boosting revenue growth within a short period after launch.
• Transitioned from sales to product management by landing successful initiatives in this role.