Masumi Matsumoto

Head of Design

Seattle, Washington, United States26 yrs 5 mos experience

Highly StableAI Enabled

Key Highlights

10 years of experience in AI-related product design.
Founder of UX Masterclass, mentoring over 2000 technologists.
Expert in designing for growth in billion-user products.

Stackforce AI infers this person is a Product Designer with expertise in AI and user experience for B2C SaaS applications.

Contact

Skills

Core Skills

User Experience (ux)Artificial Intelligence (ai)Designing For GrowthPaymentsEmerging MarketsLegal ResearchResearch Skills

Other Skills

Conversation DesignMultimodal designHuman Rights ResearchDesign EducationStart-up ProjectsSystems DesignContactless PaymentsSocial CommerceChatbotsLoyalty ProgramsUser Interface DesignInteraction DesignEducation Program DevelopmentConversational AIInternationalization

About

Hi! I'm a product designer and former researcher I enjoy creating new design paradigms for emerging technologies and growing billion-user products. I have 10 years of experience in AI-related product design (machine learning, NLP, LLMs, conversation design, GenAI) for products like Google Assistant, Gmail and Airbnb.  My favorite products areas to work on are: - Social connection and communication - Media of all types, especially music and video - Payments and economic inclusion

Experience

26 yrs 5 mos

Total Experience

6 yrs 7 mos

Average Tenure

6 mos

Current Experience

Doordash

Principal Designer

Nov 2025 – Present · 6 mos

Principal designer for all core consumer experiences on DoorDash - homepage, stores, social, etc.

Airbnb

Product Designer

Jan 2024 – Oct 2025 · 1 yr 9 mos

Created AI powered features across Airbnb

User Experience (UX)Conversation DesignArtificial Intelligence (AI)

Google

UX Designer

Oct 2011 – Dec 2023 · 12 yrs 2 mos

Worked on a variety of Google products, focusing on emerging technologies (NLP, ML, NFC, multimodal interactions) and growing billion user products
YouTube: YouTube Communities and Sharing
Assistant Media: Multimodal experiences for Pixel tablet
Plus Codes: Helping 2 Billion people in the world obtain a street address, powered by Google Maps
Google Duo: multimodal interactions, growth and engagement
Google Allo: chatbot and NLP platforms
Gmail: Machine learning and growth
BebaPay Kenya: Field research on payments for emerging markets
Google Wallet: NFC tap and pay, peer to peer payments
Google Offers and Commerce: cross-product system design
My proudest achievement at Google:
Founder of UX Masterclass - I secured funding and ran a UX design mentorship and education program for 7 years tailored specifically for Africa and the Middle East:
Traveled to 10 countries in Subsaharan Africa and MENA to teach classes
Directly taught over 2000 technologists in the regions
Mentored students have gone on to careers at top universities in the US and FAANG companies
Course materials have been incoporated into Google's online startup incubator programs

Artificial Intelligence (AI)Designing for growthMultimodal designPaymentsEmerging Markets

Nrf studio

Design Intern

Jan 2006 – Jan 2009 · 3 yrs

Completed a 3-year design apprenticeship with James Beard Award winning designer Noreen Rei Fukumori.
Trained in print design, typography, branding, and illustration

Waseda university

Lecturer

Jan 2005 – Jan 2009 · 4 yrs

Created and taught classes on classes on critical and design thinking
Received consistently high student ratings, resulting in the University to invite me back for 5 years

Max planck institute for legal history and legal theory

Research Fellow

Jan 2003 – Jan 2003 · 0 mo

Received 4 years of graduate fellowship funding as an undergraduate
Initiated and conducted a research project analyzing 1000+ WW2 trials

Research Skills

Uc berkeley war crimes studies center

Founding Researcher

Jan 1998 – Jan 2010 · 12 yrs

Designed and drove research projects on human rights trials and archives
Joined as the first employee, grew the program to manage 10 researchers in 5 countries
Conducted research at Int’l Criminal Court, analyzing 1 million+ pages of legal records

Legal ResearchHuman Rights Research