Jun 2022 – Jun 2023 · 1 yr · Delhi, India · Remote

• 1. Pitching and closing deals with corporates for enterprise-grade customer experience automation platform; enabling enterprises to leverage state of the art NLP (Natural Language Processing) engine to build intelligent and dynamic AI agents.
• 2. Upselling conversational system which sits on top of corporate existing tools & systems and interacts with all communication channels (Chat, Email, Website, Mobile Apps, Voice) to provide a seamless and complete customer experience.
• 3. Solutioning for corporate to drive automation on their customer experiences and employee experience by integrating a whole set of enterprise data and delivering phenomenal experiences that the companies can leverage for sales, marketing, HR, and IT automation & helping businesses in various industries to improve CSAT scores and first-call resolutions delivering a high ROI.
• 4. Worked with CTO, CMO, CRM Head, Trade Marketing Head.

Jan 2020 – May 2022 · 2 yrs 4 mos

• Working with the CXOs in understanding their promotional strategies and suggesting suitable solutions in
• terms of Enterprise fintech Payment Solutions, Trade & Consumer Loyalty Solutions, Cloud based Mobile Marketing, Campaign Management etc.
• Ample exposure in dealing with CMOs, Marketing, Trade Heads and CFOs of big enterprises like Perfetti Van Malle, Furture Lifestyle, Hindware, Arvind Fashions and many more onboarding them for their trade and loyalty programs.
• Hands-on with lead generating sources like Linkedin, Lusha, Competition tracking etc.

Mar 2019 – Dec 2019 · 9 mos · New Delhi Area, India

• End - to - end management of the sales cycle - Communicating with prospects , follow - up on sales leads , handling customer queries , selling the right product that meets customer requirement , preparing sales quotation and driving order closure independently
• Generate prospects using online sources , databases , own or referral network , social media forums
• Manage post - sales customer engagement.

Apr 2017 – Mar 2019 · 1 yr 11 mos · Noida Area, India

• Targeting CXO to demonstrate the offering and design/draft, commercial models, technical challenges to deliver a value driven Enterprise/Cloud solution.
• Responsible for expanding new business through various campaigns, Identifying and developing new clients.
• Getting adhoc business through proper mapping of existing requirements of all the clients throughout the year. Selling new age solutions and ensuring adaptability and usage in order to retain that business revenue year on year.
• Achievements:
• 1. 100-120%- Growth Quarterly business
• 2. Awarded for acquiring highest number of new clients in a month for FY 2016-17
• 3. Awarded “Crusador” highest revenue generator from New Business in FY 16-17.

Nov 2014 – Apr 2017 · 2 yrs 5 mos · Noida, U.P

• Building new clients by offering them online recruitment solutions suiting to their hiring requirements.
• Handling existing clients and their queries and maintaining healthy client relationship by
• possessing good presentation, analytical, negotiation and relationship management skills along with generating business from existing accounts and achieving profitability and increased sales growth.

May 2014 – Jul 2014 · 2 mos · new delhi