Ujjwal Awasthi

Operations Associate

Noida, Uttar Pradesh, India5 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Expert in operations management and account reconciliation.
Proven track record in handling financial transactions.
Strong communication skills with UK clients.

Stackforce AI infers this person is a skilled operations and finance professional in the Fintech industry.

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Skills

Core Skills

Operations ManagementAccount ReconciliationFinance

Other Skills

Salesforce.comSalesforce LightningMicrosoft ExcelTeamworkCustomer SatisfactionProblem SolvingDecision-MakingStrategic PlanningMarketingMarketing StrategyFinancial Planning

About

Currently Working in Operation Feild in Paytm our major roles are:-- 1. Resolving all issues of the Merchants regarding EDC Devices over the mail. 2.Co-ordination with the internal team to resolve the merchant issue related to EDC Device such as:-- Display/Business Name Change, Bank Updation, Settlement and Payout related queries etc. 3. Providing the quick solution to the merchant within the given time period.

Experience

5 yrs 9 mos

Total Experience

1 yr 11 mos

Average Tenure

2 yrs 4 mos

Current Experience

Genpact

Process Developer

Jan 2024 – Present · 2 yrs 4 mos · Noida, Uttar Pradesh, India · On-site

1. Handling London Llyod's Market Brokers.
2. Allocation of premium transaction amount to the correct risk policy.
3. Chasing the Broker and Underwriters for the unsigned premium of the policies over the E-Mails.
4. Preparing and sending SOA, LPE & NOC for collecting the outstanding premium of the policies over the E-mail.
5. Preparing the monthly reports like: CDR, Dubai & Singapore Report, Escalations Report.
6. Onboarding of New Brokers and Cover Holders on the Database.
7. Processing the Alerts.
8.Setting Up the New Broker's Code for those brokers who are Newly Onboarded.
9. Dealing with the UK Client Call over Team Meetings.