Jul 2022 – Mar 2023 · 8 mos · United States · Remote

• Responsible for building out the recruitment process for the Early Talent Program from the ground up.
• Full Lifecycle Recruitment for roles including but not limited to; User Researcher, Design Infrastructure; Frontend Engineer, Product Designer Enterprise, and Product designer, Growth.

Jun 2021 – Jul 2022 · 1 yr 1 mo · United States

• Responsible for sourcing and being comfortable with simultaneously managing multiple searches and supporting multiple recruiting teams across R&D, Early In Career Talent

Oct 2017 – Jun 2021 · 3 yrs 8 mos · Greater Memphis Area

Jun 2017 – Oct 2017 · 4 mos · Greater Memphis Area

• Successfully executed and maintained visual merchandising and selling floor standards.
• Executed on Identifying merchandising issues and opportunities based on selling and customer feedback.
• Manage all Daily activities in a specific area of the store (apparel, cash wrap, and FW), including selling and service, selecting and developing associates, and merchandising
• Assisted HC on creating an environment that provided a premium consumer and employee experience

Dec 2016 – Jun 2017 · 6 mos · Greater Memphis Area

• Execute and Maintained visual Merchandising and Selling Floor standards
• Assists with Loss Prevention efforts by conducting monthly safety meetings/alarm testing
• Trained and developed Athletes daily on utilizing exceptional customer service skills, techniques and product knowledge to connect with consumers and drive sales.
• Selected to help during the NOLA 2017 Basketball All-Star Equality pop-up shop

Apr 2012 – Nov 2016 · 4 yrs 7 mos · Greater Memphis Area

• Support the Store Manager in managing the sales, operations, asset protection, and human resource functions of the store to ensure a great customer experience and maximum profitability.
• Actively and effectively recruit, interview and hire quality, motivated and service-minded candidates for all positions.
• Provide training on a continuous basis using company training programs to ensure understanding and compliance of all associates
• Create, recommend, and implement ideas to help store reach all goals and objectives.
• Ensure highest level of customer service is provided to all customers at all times and customer expectations are exceeded.
• Recognize and communicate merchandising opportunities to store management in a timely manner; partner with DM to develop and execute action plan for resolutions
• Oversee and execute floor set and company directed marketing and merchandising updates.

May 2011 – Nov 2012 · 1 yr 6 mos · Greater Memphis Area

• Motivate others by creating great climate where staff members can excel at their tasks.
• Perform the responsibilities of the Leader on Duty as outlined in the AE LOD Program, to lead a Customer First Culture
• Communicate clear priorities and productivity goals for floor set team and hold self and team accountable for achieving them.
• Consistently provided support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.

Apr 2006 – May 2011 · 5 yrs 1 mo · Greater Memphis Area

• Outfitted the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.
• Performed register sales transactions quickly and accurately to ensure great customer service
• Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.