Sep 2024 – Jan 2026 · 1 yr 4 mos · Gurugram · On-site

• Manage all operations related to ES (Express Stores ) for Blinkit in the designated region/location full ownership of the express stores operational SLA and metrics.
• Managing a manpower of 200+ Persons ( Which included Store operation Associates & Rider 200+plus.
• Lead all aspects of express stores operations including but not limited to inbound, inventory, last mile operations, manpower management, rostering and training.
• Ensure implementation and adherence to all SOPs as part of express stores operations.
• Performance monitoring and collaborating with operation teams on operational/customer experience metrics, including root cause analysis of problems and planning corrective actions.
• Lead, manage, and motivate a full express stores team within a time-sensitive and demanding operational environment.
• Ensuring safety & quality compliance across the premises.
• Communicate and negotiate with suppliers and vendors to land more profitable deals.
• Maintain supply chain inventory and records with EHS.
• Collaborate with other departments, such as Operations and Finance, to create effective business plans.
• Analyzing supply chain data and performance.

Feb 2024 – Sep 2024 · 7 mos · Pataudi, Haryana, India · On-site

• Responsible for whole operation in Fulfilment Centre "Client Mamaearth (1.50 Lac Sqft )  "( Inbound, Putaway, Inventory,Outbound Picking,Packing ,Dispatch transportation operation)
• Responsible for processing a Target of Mix units per Shift.
• (1).Inbound :-Vehicle unloading target STO & Vendor Mix 2.5Lac  in each Shift. b). receive Product  category wise "CSD/Export &central". Bucket (2). Inventory:-a).Maintaining BIN Accuracy for good inventory management.(b).Checking FIFO and cycle count for better Fulfilment.(3). Outbound:-a).Creating picklist and ensuring that picker should pick complete item that not make any loss and wastage .b).Checking randomly packing that same SKU should be packed and billed.(C).Order Packing Category wise"CSD/Export &sell order" (D).Connect with Fleet team for vehicle placement and dispatch the load with proper document such as (LR , E- Waybill).
• Briefing and training of staff with coverage of 95% employees traning ( 5s,Basic lean Awareness)in lean level -1 for matured Fulfilment.

Mar 2023 – Feb 2024 · 11 mos · Farrukhnagar, Haryana, India · On-site

• Responsible for whole operation in Motherhub ( Inbound, primary, Secondary, Outbound transportation operation)
• Responsible for processing a Target of Mix Shipments per Shift
• Managing a manpower of 35 Persons ( Which included operation Deo & Associates )
• Achieving of giving Target Shipment with minimize all type Breaches which included Breach 50-processing of all shipment from primary to bagging win 60 min should not exceed more than 1%
• CPD Breach - 100% Perfect delivery in FWD 99% Perfect return ( overall)
• MH Breach - Keeping Motherhub ( MH) facility Breach contribution to less than 5% Local Breach-100 Perfect delivery win given Cutoff time.
• Briefing and training of staff with coverage of 95% employees training ( 5s,Basic lean Awareness)in lean level -1 for matured hub.

Jul 2021 – Mar 2023 · 1 yr 8 mos · Farrukhnagar, Haryana, India · On-site