May 2022 – Oct 2022 · 5 mos · Sandy, Utah, United States

• Promote best practices in using APIs.
• ● Assist the QA Team in writing automation scripts using Cypress with JavaScript.
• ● Offer guidance on project architecture and design, aligning with NICE inContact API use policies
• and best practices.

Sep 2020 – Oct 2022 · 2 yrs 1 mo · · Remote

• Executed Load/Performance tests using JMeter.
• ● Developed Automated Test scripts in Visual Studio Code Editor using WebdriverIO with Selenium and
• JavaScript.
• ● Proficient in Test Strategy and Test Plan Preparation, Test Case Design, Test Tool utilization, Test
• Execution, and Bug Management/Tracking.
• ● Successfully created Automation test scripts using Cypress for multiple web browsers (Chrome and
• Firefox) applications, increasing automation script coverage from 0% to 90%.
• ● Conducted functionality testing for mobile devices using Browserstack (Android and Apple).
• ● Prepared comprehensive release documents and distributed them to Managers and VIPs following each
• release.
• ● Leveraged Cypress to create Unit Tests.

Feb 2018 – Jul 2020 · 2 yrs 5 mos · Lehi, Utah Area

Oct 2016 – Feb 2018 · 1 yr 4 mos · Lehi, Utah, United States

• Creating SQL queries, procedures, functions and views and applying them to Reports through Visual Studio. My
• focus is to deliver complex reports from various data sources such as SQL database. It involves analyzing different user
• requirements and generate specifications for various database applications and write complex queries with multiples tables. Also performed query tuning and optimization to increase speed. We are using Business Intelligence application (2015), and SQL server 2014.

Mar 2016 – Oct 2016 · 7 mos · Provo, Utah Area

• Moved into a C# .net developer position to help transition from legacy software written in Delphi to C# using the latest
• Technologies implementing web API’s controllers and services using rest calls and developing unit tests using
• mock services/objects. Used subversion and GIT Repositories and TFS to move closer to a continuous integration in our
• software life cycle. Familiar with agile and scrum methodologies

Jun 2013 – Mar 2016 · 2 yrs 9 mos · Lehi, Utah, United States

• Worked directly with Project Manager and clients to understand Reporting and data needs and execute a solution.
• Formatted, report design using RAV and Reporting Services (SQL Server Business Intelligence),
• Data trouble shooting and technical problem solving at a detailed. Recommend and implemented data driven solutions.
• Worked Cross functionality with application developers and functional design teams to define requirements, perform
• Analysis and implement robust, maintainable solutions that meet the business requirements. Reviewed stored procedures
• and database schema changes proposed by developers and other team members. Designed and deployed data table structures, triggers, functions, stored procedures, and views. Created script to export data, and perform data conversion. Developed and enhanced SQL queries and stored procedures. Composed SQL queries to support development request. We were using SQL Server 2008,2012 and 2014 Enterprise Edition, Business Intelligence Visual Studio 2013

Apr 2008 – Jun 2013 · 5 yrs 2 mos · Provo, Utah Area

• Performed System, functional, acceptance, load, Regression & Unit Testing. Generated Test cases, Plans & SQl Scripts.
• Consistently recognized for excellent problem-solving and analytical skills. Developed Strong foundation on SQL scripting, and intermediate familiarity on C# and C++. Created, Edited, run test cases using test Complete automated
• tool and manual testing methods. Developed XML experience to be responsible for working on the different phases of the life cycle of the software like analysis, designing, and maintenance. Extended knowledge on creating, modifying queries on SQL. Database experience to perform task or design schemas. Be part of the design phase where it performs the app designed. Participated on the exploratory method to build an app and creation of random tests to evaluate usability factors. Use and provide plans using a web site to provide statistics based on the tests. Helped to choose the set of users that is close to how the real-time users are going to be. Help to create a list of situations that use are going to use for testing the app Experience on testing tools as Selenium Suite, Test Complete, Load Runner, Software Planner, Ontime 2010 Professional (Axosoft). Extended Experience on testing online software using Windows XP, Windows Vista, Windows 7 7, Windows 8, Windows Server 2003, Windows Server 2008, and Windows Server 2012, and Linux.
• Experience in testing Remote App using Windows server 2003, 2008, and 2012.