Ragini Yadav

Operations Associate

Gurugram, Haryana, India6 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Expert in healthcare benefits verification and patient care.
  • Strong background in travel management and customer experience.
  • Proven ability to collaborate with diverse teams.
Stackforce AI infers this person is a Healthcare and Travel Management Specialist with strong operational and communication skills.

Contact

Skills

Core Skills

Healthcare ManagementTravel Management

Other Skills

U.S. Health Insurance Portability and Accountability Act (HIPAA)Airline ManagementOnline TravelAirline ReservationsDestination ManagementCommunicationVarification of BenefitsBehavioral HealthPrior AuthorizationVerification of benefitAuthorisationsAccounts Receivable (AR)Healthcare Information Technology (HIT)Health Promotion

About

I enjoy working with teams to solve healthcare challenges and make a difference in people’s lives. My focus is on listening to patients and ensuring they receive the best care possible. I believe in the importance of collaboration and communication in achieving better health outcomes.

Experience

6 yrs 6 mos
Total Experience
2 yrs 2 mos
Average Tenure
2 yrs 6 mos
Current Experience

Prosperity behavioral health

Senior VOB Specialist

Nov 2023Present · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

  • I’m Ragini, a Senior Verification of Benefits (VOB) Specialist with 1 Year of experience in healthcare. My job is to ensure that insurance benefits are verified correctly so that patients receive the care they need.
  • I love working with insurance companies and healthcare teams to make the process smoother for everyone. I believe that clear communication and attention to detail are key to providing great patient care.
Healthcare Management

Ibm

Business Administrator

Nov 2020Oct 2023 · 2 yrs 11 mos · Gurugram, Haryana, India · On-site

  • Responsible for the accurate processing and completion medical claims.
  • Verification of invoice, AR calling, Process payments and refunds.
  • Get in touch with insurance company & Follow-up for payments on mails & Calls.
  • Knowledge of major medical and pharmacy benefit management.
  • Ability to understand and apply plan concept; Deductible, Co-Insurance, Co-pay & Out of pocket.
  • Support billers and AR analyst.
  • Work as part of a team and achieve the team quality and productivity standard.
U.S. Health Insurance Portability and Accountability Act (HIPAA)Healthcare Management

Igt solutions

Travel Consultant

May 2019Jun 2020 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

  • As an experienced International Travel Executive, I specialize in creating seamless travel experiences that connect people and cultures across the globe. With one year in the travel industry, I have a proven track record of developing strategic initiatives that enhance operational efficiency and drive revenue growth.
  • Global Market Insights: Skilled in analyzing travel trends and consumer behaviors to inform strategic planning and destination marketing.
  • Partnership Development: Strong background in building and maintaining relationships with airlines, hotels, and tourism boards to create value-added packages for clients.
  • Customer Experience Management: Passionate about delivering exceptional service and personalized experiences that exceed client expectations.
  • Operational Excellence: Experienced in optimizing travel operations, managing budgets, and implementing cost-effective solutions while maintaining high service standards.
Travel ManagementAirline Management

Education

AXIS INSTITUTE OF TECHNOLOGY AND MANAGEMENT, KANPUR

Bachelor of Technology - BTech

Vimal Montessory Girls Inter College

Intermediate — Science Side

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