Jul 2023 – Dec 2025 · 2 yrs 5 mos · Singapore

Aug 2020 – Jul 2023 · 2 yrs 11 mos

May 2020 – Aug 2020 · 3 mos

• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network design and architects on network optimization.
• Undertake data network fault investigations in local and wide area environments using information from multiple sources.
• Interact with global peers within the network operations and across other support teams, to solve the more challenging escalated problems as well as change implementations from the simple, to the more complex.
• Implement and maintain processes, procedures and associated plans for network infrastructure including administration, usage and disaster recovery.
• Identify and implement automation opportunities as well as areas that can be improved to optimize the operation, such as documentation and monitoring adjustments.
• Document standard operating procedures, diagrams, and training materials for use by the team.
• Communicate effectively regarding maintenance of network technologies
• Enforce a strong focus and disciplined approach to maintenance and improvement of network availability and reliability which includes development and continuous improvement of operational practices and processes
• Partake in On-Call hours per the rotating schedule

Jan 2012 – Apr 2020 · 8 yrs 3 mos · Makati City, Metro Manila, Philippines

• ➢ Mobile backhaul network development of metropolitan last mile and backbone IPRAN network with integrated technologies of metro-ethernet running on MPLS/IP, optical networks (DWDM, PON) and microwave radios.
• ➢ Drive standards across the network and ensure that infrastructure is fully compliant with standards, policies and technical guidelines
• ➢ Author technical guidelines that details how services will be delivered and how different technologies will be integrated to achieve final-state architecture
• ➢ Define HW/SW technical requirements for RFI/RFP engagement with vendors
• ➢ Creating and maintaining documentation and diagrams of network environment for internal and external use
• ➢ Work closely with Operations in resolving network problems and high-severity issues
• ➢ Propose projects for site rollout, network expansion and optimization with supporting documents
• ➢ Develop logical service design for mobile RAN backhaul (Abis, IuB, S1, IuPS, IuCS, VoIP, Ater, Gb)
• ➢ Technical evaluation during project bidding of multi-vendor equipment by assessing vendor’s datasheet against standard requirements and nice-to-have features.
• ➢ Leading and managing POC (Proof of concept) tests of new technologies prior to deployment
• ➢ Involvement in cross-functional teams to study, assess and develop methodologies for new technology adoption and transitioning strategies.