Dec 2025 – Mar 2026 · 3 mos · On-site

• Managed end-to-end operations of the delivery hub (dark store), ensuring smooth order processing and timely dispatch
• Supervised inventory management including stock receiving, storage, and cycle counts to minimize shrinkage and stockouts
• Led and coordinated with delivery partners and in-store staff to ensure efficient last-mile delivery operations
• Handled manpower planning, shift scheduling, and team performance monitoring to meet daily operational targets
• Ensured adherence to SOPs, safety standards, and quality control measures within the hub
• Monitored key metrics such as order accuracy, delivery time, and customer satisfaction
• Identified operational gaps and implemented process improvements to enhance efficiency

May 2025 – Jul 2025 · 2 mos · Kondapur · On-site

• Managed and updated employee data in the HRMIS (Keka) system, ensuring accuracy in attendance, leaves, payroll, and personnel records.
• Handled Keka login management, including account creation, password resets, access role updates, and onboarding support.
• Maintained accurate employee records, including attendance, leave balances, shift allocations, bank details, statutory documents, and ID proofs.
• Streamlined HR processes through digital systems to improve reporting and decision-making efficiency.
• Conducted internal audits on operational workflows, financial transactions, and compliance with company policies.
• Verified documentation, monitored adherence to SOPs, and prepared detailed audit reports.
• Supported management in closing audit observations and implementing process improvements.
• Ensured confidentiality and data security while coordinating between departments for HR and audit functions.