Rachita Dahiya

Operations Associate

Delhi, India6 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

7 years of experience in data analytics across multiple industries.
Expertise in building self-serve BI ecosystems and experimentation frameworks.
Strong foundations in ETL design and KPI frameworks.

Stackforce AI infers this person is a Data Analytics Manager with expertise in E-commerce and Healthcare analytics.

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Skills

Core Skills

Data AnalyticsBusiness IntelligenceData Analysis

Other Skills

TableauGoogle BigQueryPower BIGitHubSQLMicrosoft Power BITeradata SQLStorytellingMicrosoft ExcelHivePython

About

Data Analytics Manager with ~7 years of experience across e-commerce, retail, and healthcare. I specialise in turning complex data into decisions — whether that’s building self-serve BI ecosystems, designing experimentation frameworks, or partnering with product and commercial teams to drive measurable outcomes. Currently in analytics at MAF Carrefour across e-commerce and product functions, with prior experience at Zomato and Optum UnitedHealth Group. Core expertise spans SQL, Python, Tableau, Power BI, and Google BigQuery — underpinned by strong foundations in ETL design, KPI frameworks, and self-serve BI delivery.

Experience

6 yrs 8 mos

Total Experience

2 yrs 2 mos

Average Tenure

3 yrs 7 mos

Current Experience

Majid al futtaim

Manager -data analytics

Oct 2022 – Present · 3 yrs 7 mos · India

Led the development of a comprehensive AdTech analytics tool tracking multiple KPIs to enhance brand and competitor visibility.
Managed end-to-end development cycles, identified process gaps, and implemented optimized workflows to enhance system functionality.
Implemented customer segmentation
significantly improving campaign targeting and customer retention.
Designed and deployed a real-time incentive tracking system in Power BI, automating 90% of the process while maintaining budget accuracy.
Developed and maintained 5+ Tableau dashboards to track logistics KPIs, enabling data-driven operational decision-making.

TableauGoogle BigQueryData AnalyticsBusiness Intelligence

Zomato

Business Analyst

Aug 2021 – Oct 2022 · 1 yr 2 mos

Analysed Different Metrics over various Target/control groups to study Performance of Different Pilots using SQL/dashboards.
Automated Daily Publishing reports into Tableau snapshots with the use of Github and ETL.
Involved in Analysing delivery agent's overall satisfaction with zomato (measured as metric NPS-Net Promoter Score) to figure out reasons for fluctuating trend in NPS . some of the Problems identified led to introduction of a new feature in delivery agent's zomato app.

GitHubData Analysis

Unitedhealth group

2 roles

Associate data analyst

Mar 2021 – Aug 2021 · 5 mos

Involved with two different clients to study accuracy metric over claim processing .
Created new Tableau dashboard from scratch for Level 1 Metrics for Client to analyse different cohorts responsible for low claim processing accuracy .
Automated daily reports into various tableau dashboards to lessen the manual work for Adhoc analysis .

Business Analyst

Aug 2019 – Feb 2021 · 1 yr 6 mos

Helped Clients in Tracking Various metrics to measure effectiveness of Claim processing system using Tableau and Hive.
Involved in understanding and gathering data of a complete new process around appeals related to healthcare claims to finalise logics and structure to be utilized by different teams.