Amit Thakur

Operations Associate

Delhi, India8 yrs 3 mos experience
Highly Stable

Key Highlights

  • Five-time Champion of the Month at Paytm
  • Expert in optimizing backend operations
  • Proven track record in driving operational efficiency
Stackforce AI infers this person is a Fintech Operations Specialist with a focus on backend efficiency.

Contact

Skills

Core Skills

Digital Banking OpsOperations Management

Other Skills

RefundsEmail MarketingFinTechnoon paymentsBack Office OperationsDirect BankingEmail ManagementEmail ClientsData AnalysisMicrosoft ExcelMicrosoft OfficeMicrosoft WordLeadershipAnalytical SkillsService Operation

About

As a Senior Associate at Paytm, I bring over six years of extensive experience in backend operations with a focus on digital platforms. I have consistently demonstrated expertise in optimizing processes, enhancing operational efficiency, and ensuring seamless service delivery in a dynamic and fast-paced environment. Recognized as a five-time Champion of the Month, I am driven by a commitment to excellence and continuous improvement. My skills in managing complex operations have been pivotal in achieving organizational goals and delivering high-quality results. I am passionate about leveraging my experience to drive innovation and operational excellence in backend operations.

Experience

8 yrs 3 mos
Total Experience
6 yrs 10 mos
Average Tenure
1 yr 5 mos
Current Experience

Teleprompter solution

Operational Specialist

Dec 2024Present · 1 yr 5 mos · New Delhi, Delhi, India · Hybrid

Paytm

2 roles

Senior Operations Associate

Promoted

Apr 2022Dec 2024 · 2 yrs 8 mos

Digital banking opsRefunds

Associate

Jan 2018Mar 2022 · 4 yrs 2 mos

Operations ManagementEmail Marketing

Education

Indira Gandhi National Open University

Bachelor in Computer applications (BCA) — Computer Software Technology

Jan 2010Jan 2013

Indira Gandhi National Open University

Master of Computer Applications - MCA — Computer Science

Jan 2015Dec 2017

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