APOORV SHARMA

Business Development Executive

North Delhi, Delhi, India5 yrs 6 mos experience
Highly Stable

Key Highlights

  • Expert in client and account management
  • Proficient in software integration and troubleshooting
  • Strong background in process improvement and analytics
Stackforce AI infers this person is a skilled professional in SaaS with expertise in client management and software integration.

Contact

LinkedIn

Skills

Core Skills

Integration

Other Skills

Soap apiREST APIsAnalyticsProcess ImprovementManagementMicrosoft OfficeMicrosoft Excel

Experience

5 yrs 6 mos
Total Experience
1 yr 9 mos
Average Tenure
--
Current Experience

Cvent

Senior Associate, Solution Specialist

May 2022 – May 2023 · 1 yr · Gurugram, Haryana, India · Hybrid

  • Demonstration and understanding of software integration, troubleshooting and configuring integrations, Onboarding clients and account management, Collaboration with teams for cross product solutions, make process recommendations
IntegrationSoap api

Airbnb

Regulatory Response Associate

Nov 2018 – Apr 2022 · 3 yrs 5 mos · Gurugram, Haryana, India · Remote

  • Handling Consumer Complaints, Process Improvement, Compliance, Policies, Legal, Local Regulations, Consumer Bodies, Critical Analysis

American express

Retention Analyst

Feb 2016 – Mar 2017 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

  • Customer experience improvement, resolve grievances, liase with merchants and loyalty partners for program enrollment

Education

Delhi University

Bachelor of Science - BS — Mathematics

Jan 2012 – Jan 2015

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