Jun 2019 – Jul 2021 · 2 yrs 1 mo · San Francisco, California

• Built the company’s physical security program on three pillars; Enterprise Security: taking care of our people, places, and things, Data Center Security: hardening our infrastructure with a more robust physical security layer, and Emergency Management: planning for the unknown.
• Researched, designed, and implemented a standard physical security technology platform for the company across all company-operated global offices.
• Develop and maintain the company’s first executive protection program to respond to the rapid growth and visibility of the organization.
• Designed and led all elements of physical security for Cloudflare’s IPO to include IPO Roadshow, Launch Party, and Day of IPO.
• Design, implement and manage the company’s response to COVID-19 and built the first Enterprise Business Continuity Plan and Team.
• Evaluate the physical risk to the business through review of third-party vendors, data center providers, new country/region expansion, and candidate background checks.
• Utilize new technology to enhance physical security controls at our data centers through an integrated platform under Cloudflare management and control.
• Work alongside the Governance, Risk, and Compliance team to achieve and maintain security certifications including SOC 2, PCI DSS, ISO 27001, FedRAMP, GDPR, etc.
• Conduct investigations on behalf of the company suchas employee misconduct and external/ insider threats.
• Train and educate employees in the areas of physical safety and security. Built the company’s first active shooter training program.
• Created Cloudflare’s duty of care steering committee aimed at developing programs focused on employee health and safety while taking into consideration the expansion into a more remote and dispersed workforce.

Nov 2017 – Jun 2019 · 1 yr 7 mos · Milpitas, California

• Responsibilities include protecting 350,000+ personnel and members from 20+ clients in 35+
• countries, with an aim to deliver the highest level of service through a highly engaged and
• educated team of over 30 members in the Global Security Operations Center (GSOC). The
• GSOC operates on a variety of access control systems, video management solutions, and
• intrusion detection systems including Lenel, S2, CCURE, AMAG, Avigilon, Genetec, Exaq,
• Milestone and ProWatch.
• Implement a strategic plan for offering advanced global security services outside of alarm
• monitoring for Northland’s clients.
• Deliver a crisis management and communication product to all of Northland’s Global Security
• Operations Customers through the development of detailed risk assessment portfolios,
• communication tools such as LiveSafe and Everbridge and expertly developed incident
• management plans.
• Establish a rigorous training program for all Global Security personnel and drive a companywide
• security training program for all Northland employees.
• Host informational and educational sessions for 150+ members of the Security Operations
• Center Roundtable community on topics such as threat intelligence, risk assessment, and crisis
• management.
• Conduct monthly meetings with each client to provide methods for improving each company’s
• security posture through device/system maintenance, employee training, and increased physical
• security measures.

Dec 2015 – Dec 2017 · 2 yrs

• Manage a team of project managers working on a variety of physical and electronic security upgrade projects for all company organizations; from the concept /design phase to installation/commissioning. Oversee all aspects of these projects including budgets, timelines, federal and local regulation compliance and adherence to company specifications. I am responsible for over 50 open projects at any given time.
• Provide facility security risk assessments and develop risk remediation plans for all business organizations.
• Responsible for the daily operation and maintenance of the enterprise security platform consisting of access control, CCTV, intrusion detection and visitor management.
• Develop and implement security procedures and standards for employees, contractors and visitors for 150+ company locations.
• Advise all levels of senior management on physical and electronic security controls; areas to improve, new technology, and ongoing projects.
• Liaise with all levels of law enforcement, outside agencies, and customers of all levels during emergency or routine events.
• Primary point of contact for all business organizations with concerns relating to physical security.

Mar 2013 – Dec 2015 · 2 yrs 9 mos

• Project manager in the migration of antiquated security technology to a state of the art, enterprise security platform. The project was a $30M, 4-year initiative that combined over 20 legacy security applications into one management console for more than 120 company locations. I developed the concept, gained both executive and board approval for implementation, and lead the cross functional team to successful completion of the project.
• Designed a web application with the IT department to automate all aspects of the restricted access control process for the company. This application manages requests for employee and contractor identification cards, access to restricted rooms /facilities, and annual audits.
• Managed, maintained, implemented and restricted access control for over 35,000 employees across the company’s service territory.
• Supervised a team of employees working on various physical security projects across the company’s service territory.
• Researched and developed new security hardware/software for use with the department’s video management, intrusion detection, and visitor management systems.
• Developed companywide contingency plans, drills, and events to test security procedures implemented across company locations.

Sep 2011 – Mar 2013 · 1 yr 6 mos

• Provided instruction to internal and external customers regarding safety and security.
• Lead a 2-year, $3M, cross-functional team project to install and configure an Enterprise Incident Management Reporting system. This project included the conversion of legacy cases and the initiation of an anonymous reporting tool for all company employees.
• Designed and implemented public advisories with Con Edison Public Affairs regarding safety and security concerns.
• Restructured the organization’s administrative functions to generate higher efficiencies, through task consolidation and the development of new technology. I was able to redirect three full time employees to other duties post implementation.
• Coordinated and managed employee training and licenses for the department ensuring compliance with all local, state, and federal mandates.
• Developed and participated in contingency plans, drills, and events for the Corporate Security department.
• Graduated the TEAM program; designed to advance union employees into Management roles within the company.

Sep 2011 – Sep 2012 · 1 yr

• The TEAM program is a developmental opportunity designed to provide recently promoted weekly employees with the tools necessary to make a successful transition into a management role. The program seeks to build a solid leadership strategy upon the foundation of experience and hands-on expertise candidates have acquired in their time as members of the bargaining unit. The program provides a fusion of technical and leadership expertise that will create a core of skilled management professionals to help lead Con Edison into the future.

Jun 2007 – Sep 2011 · 4 yrs 3 mos

• Worked as an Administrative Assistant to the Contract Administrator developing and monitoring vendor contracts.
• Coordinated efforts between field operations and office personnel during project planning.
• Led the administrative logistics team during any company incidents. The team was responsible for tracking all mobile generator deployments for the company during system outages.
• Worked with an IT team to develop an automated tracking system for the deployment of mobile generators.
• Maintained payment authorizations and field to invoice verification for all vendor projects.

Sep 2006 – Sep 2007 · 1 yr · Roosevelt Field Mall

• Worked as a Brand Rep modeling clothing and advertising our product to current and prospective consumers. Promoted to Impact Team Designer leading a team to update floor sets, determine product placement and enhance overall store image.

May 2006 – Jun 2007 · 1 yr 1 mo · Glen Cove, NY

• Worked as a lead pharmacy technician generating and filling prescriptions under the direction of an RPH. Managed several junior technicians, created and maintained staff schedules, as well as provided necessary preliminary and on the job training.