Lindsey M. — Operations Associate

Proven customer-focused technical associate with a passion for cloud and cybersecurity. A dedicated and adaptable team player with demonstrated experience working technical support with care and attention to detail to resolve client user issues and questions. Holds AWS Solutions Architect Associate and continues to build skills to create strong and secure infrastructure-as-code environments. US Citizen living in Portugal. Bilingual English and Portuguese. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ What sparked my interest in cybersecurity is the same thing that has made me excel in customer service for the length of my career - a strong desire to both help and protect others. I think it’s so important to remember that by building and maintaining systems to secure infrastructure and to secure data, the reason that this is so important is the people this information is attached to. Having this “person-first” mentality toward data is also why I am a strong advocate for the right to privacy. I absolutely love to solve puzzles, building things, taking things apart, and figuring out how they work. The work I’ve done in helpdesk support has strengthened the systematic approach I take to problem-solving while still keeping a flexible approach. My passion for learning new things and challenging myself propels me on this journey. Most recently I’ve been accepted for the Mossé Remote Internship Certification Programme for Cybersecurity. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👪 Technical support pro 🌏 Bilingual: English (native) and Portuguese (B2) 🔥 Self-motivated Learner, passionately studying coding, cloud architecture, and cybersecurity. 🔗 Check out my progress at https://achievementunlocked.semgnome.com/

Stackforce AI infers this person is a Cybersecurity and Cloud Infrastructure Specialist with a focus on data protection.

Experience: 7 yrs 1 mo