Feb 2021 – Sep 2021 · 7 mos · Gurugram, Haryana, India

• Negotiated and managed contracts with service providers, cutting costs by 15%.
• Directed multidisciplinary teams, improving service delivery by 20%.
• Maintained facility uptime at 95%, reducing downtime by 10%.
• Executed sales strategies, increasing plan sales by 25% and retention by 30%.
• Provided insights through detailed reporting, enhancing efficiency by 12%.

Jul 2017 – Mar 2020 · 2 yrs 8 mos · On-site

• Managing caterers pan india for our client.
• Vendors kitchen auditing.
• Responsable for training of New vendor team.
• Responsible for training of operation executives.
• Dealing with the client pan india.
• Food Hygiene and safety.

Jul 2015 – Jun 2017 · 1 yr 11 mos · Delhi, India

• Ensure top quality service provision via consistent supervision of team members.
• Managing Cash and Making Deposits Professionally.
• Dealing with customers and resolving complaints.
• Managing people and driving business performance.
• Supervised team of 40-50 members, which includes task allocation and give targets to them.
• Forecasting Sales and set target according to it.
• Monitoring sales and then mailing informative reports to the operations department.
• Ensuring Food safety procedure.

Jul 2014 – Jun 2015 · 11 mos · Delhi, India

• Leading the team through successful shifts.
• Receiving supplies and ensure that they are stored properly.
• Ensuring Safety during Shifts.
• Managing Delivery System.
• Overseas Complete Cleanliness and tidiness of the outlet.