Shlok W.

Co-Founder

Bengaluru, Karnataka, India6 yrs 8 mos experience

Highly Stable

Key Highlights

Led development of a scalable multi-tenant call recording platform.
Achieved 99.95% call recording reliability with fault-tolerant architecture.
Improved transcription accuracy by 20% through innovative audio processing.

Stackforce AI infers this person is a SaaS-focused software engineer with expertise in scalable systems and media processing.

Contact

Skills

Core Skills

Node.jsAwsSpring Boot

Other Skills

Software DesignPython (Programming Language)Amazon Web Services (AWS)KubernetesSplunkNoSQLDockerJavaJavaScriptPythonFastAPIReact.jsRedux.jsSoftware InfrastructureNestJS

About

Seasoned software engineer with over 5 years of hands-on experience specializing in the development of distributed systems and high-throughput media processing pipelines. My expertise is crafting robust and scalable solutions using Java, Python, Javascript, and Ruby programming languages. Throughout my career, I have successfully contributed to the entire software development lifecycle, from conceptualization and design to implementation, testing, and deployment. Key Skills: Back-End Technologies: Adept at designing and implementing robust server-side logic using Node.js, Express, and Java(Spring Boot). Skilled in database(PostgreSQL, MySQL, and MongoDB) management, API development, and ensuring the scalability and performance of applications. Front-End Technologies: Experienced in crafting intuitive and visually appealing user interfaces using HTML, CSS, JavaScript, and front-end frameworks such as React.js and Angular. Dedicated to creating engaging user experiences that align with the latest design principles. Zoom SDK Integration: Specialized in developing applications that seamlessly integrate with the Zoom SDK. From real-time audio, video, and speaker detection to building pipelines for fetching cloud recordings, I bring a deep understanding of Zoom's capabilities to deliver innovative solutions.

Experience

6 yrs 8 mos

Total Experience

2 yrs

Average Tenure

6 mos

Current Experience

Rox

Founding Engineer

Nov 2025 – Present · 6 mos · Bengaluru, Karnataka, India · On-site

Clari copilot

3 roles

Senior Software Engineer

Promoted

Aug 2024 – Oct 2025 · 1 yr 2 mos · Remote

Currently leading Clari Copilot’s recording and transcription team, overseeing the development and maintenance of Copilot’s most critical product components.
Architected, designed, and led the end-to-end development of a highly scalable, multi-tenant call recording platform.
Achieved 99.95% call recording reliability by engineering a fault-tolerant architecture with automated in-call retries(recording sessions) and real-time monitoring.
Recorder platform enabled us to use ephemeral volumes and reduce CPU and memory requirements, cutting infrastructure costs by 75% and enabling a 4x increase in running recorders per EKS node.
Engineered a custom asynchronous media processing framework using Node.js, SQS, and FFmpeg that reduced call processing latency by 88%.

Software DesignPython (Programming Language)Node.jsAmazon Web Services (AWS)KubernetesSplunk+2

Software Engineer 2

Jun 2022 – Jul 2024 · 2 yrs 1 mo · Remote

Improved transcription accuracy by 20% by developing an asynchronous audio processing pipeline.
Implemented a critical feature that transformed Outlook meeting URLs into Copilot consent URLs, allowing over 1,000 customers to obtain recording consent before meetings.
Developed and maintained GitHub Actions-based CI/CD tooling to ensure a consistent and error-free recorder builds and deployments.
Designed and implemented call recorder integration tests for Google Meet, MS Teams, and Zoom, testing various scenarios to improve the reliability of recorder releases.

NoSQLSpring BootAmazon Web Services (AWS)KubernetesDockerJava+3

Software Engineer

Nov 2021 – May 2022 · 6 mos · Remote

Developed and deployed Spring Boot APIs, enabling customers to update and correct phrases in recorded call transcriptions. Additionally, engineered scalable asynchronous Python pipelines to retroactively apply these corrections across all historical customer call recordings, ensuring data accuracy and consistency.
Created Grafana and Splunk dashboards to monitor recording and transcription infrastructure, enhancing system performance and reliability.

NoSQLFastAPISpring BootAmazon Web Services (AWS)React.jsAWS

Coding ninjas india

2 roles

Software Engineer

Jun 2020 – Oct 2021 · 1 yr 4 mos

I work with the student's experience team to develop software that can provide the best learning experience to our students. Responsible for driving critical modules which include customer onboarding, job portal, mock interview experience, and Slack integration.

Redux.js

Software Developer Intern

Nov 2019 – May 2020 · 6 mos

Responsible for a revamp of doubts system that is used by over 1000 students daily to ask doubts which are automatically assigned to teaching assistants(TAs) with round-robin scheduling. I also developed a FAQ system that reduced the doubt count by showing users FAQs related to their doubts.

Redux.js

Punjab national bank

Web Developer Internship

May 2019 – Jul 2019 · 2 mos · IT Dept, Head Office, Parliament Street, New Delhi

Built a system for manual scanned paper record verification with MIS. Implemented a secure way for adding digital signature to paper record by using client side software with web socket implementation. Worked on technologies such as Vuejs, Nodejs, Python and Ruby on Rails.

Redux.jsNoSQL